IT Systems & Support Specialist — Immediate Start

Med Surg Solutions (MSS); Saudi Arabia; On-site; SAR 89,000 - 134,000; Full time

Job summary

Med Surg Solutions (MSS) in Saudi Arabia seeks an IT Support / System Administrator to keep IT systems running and support the business and employees. The role covers infrastructure, hardware/software maintenance, and basic ERP functions.

Key responsibilities include supporting end-users, managing Microsoft 365, AD, and ERP systems; monitoring networks; applying security patches; and coordinating with vendors. Fluent English required for daily operations.

Qualifications

• Requires 2–5 years of IT support or sysadmin experience.
• Experience with ERP, M365, networking and troubleshooting.
• Bachelor's degree in IT, CS, or related field.

Responsibilities

• Provide technical support to end-users (hardware, software, network).
• Install, configure, and maintain computers, printers, and IT equipment.
• Manage network infrastructure (LAN/WAN, routers, switches, Wi‑Fi).
• Monitor system performance and minimize downtime.
• Administer Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive).
• Manage user accounts, licenses, and security policies.

Skills

Problem-solving

User support

Communication

Time management

Education

Bachelor's degree in IT/CS

Tools

ERP systems (Odoo)

Microsoft 365

Active Directory

Job description

Med Surg Solutions (MSS) in Saudi Arabia seeks an IT Support / System Administrator to keep IT systems running and support the business and employees. The role covers infrastructure, hardware/software maintenance, and basic ERP functions.

Key responsibilities include supporting end-users, managing Microsoft 365, AD, and ERP systems; monitoring networks; applying security patches; and coordinating with vendors. Fluent English required for daily operations.