IT Supervisor

ATCO Group; Saudi Arabia; On-site; SAR 120,000 - 180,000; Full time

Job summary

ATCO Group in Saudi Arabia seeks an IT Supervisor to lead the group IT function across the holding company and subsidiaries. You will drive IT strategy, governance, and cyber security while ensuring reliable, scalable systems and cost-effective operations.

The role demands 6+ years IT experience, including managerial roles, with fluency in English and Arabic. You will oversee ERP platforms, cloud infrastructure, vendor relationships, and digital transformation initiatives.

Qualifications

• Bachelor's degree in information technology, Computer Science, or related field.
• Master's degree or relevant certifications preferred (ITIL, PMP, CISSP, etc.).
• Fluency in English and Arabic.

Responsibilities

• Develop and implement a group-wide IT strategy aligned with business objectives.
• Establish IT policies, procedures, and governance frameworks across all entities.
• Standardize systems and processes across subsidiaries.
• Advise management on IT risks, investments, and opportunities.
• Oversee IT infrastructure including networks, servers, and cloud systems.
• Ensure high system availability, performance, and reliability.
• Manage IT support services including helpdesk and incident management.
• Supervise IT vendors and outsourced services.
• Manage ERP systems and business applications across multiple lines.
• Ensure integration and data consistency across group systems.
• Oversee system implementations, upgrades, and enhancements.
• Support business units in selecting technology solutions.
• Develop and enforce information security policies and controls.
• Conduct risk assessments, vulnerability testing, and incident response planning.
• Maintain cybersecurity awareness across the organization.
• Lead digital transformation initiatives across the group.
• Identify opportunities for automation and process optimization.
• Promote data-driven decision-making through analytics tools.
• Evaluate emerging technologies to enhance efficiency and competitiveness.
• Prepare and manage the IT budget for the group.
• Optimize IT costs while maintaining service quality.
• Manage procurement of IT systems, licenses, and services.
• Negotiate contracts with vendors and service providers.
• Supervise IT support staff and technicians.
• Set performance objectives and support employee development.
• Ensure alignment of IT services with business needs.
• Ensure compliance with applicable laws, regulations, and standards.

Skills

Strategic thinking

Leadership

Stakeholder management

Problem solving

Decision making

Vendor management

Organizational skills

Multitasking

Education

Bachelor's degree in IT/CS

Master's degree or IT certifications

Tools

ERP systems

Cloud computing

Cybersecurity

Job description

The IT Supervisor is responsible for leading and managing the overall IT function across the holding group and its subsidiaries. This role ensures the effective operation, security, and scalability of IT systems while supporting business continuity and driving digital initiatives aligned with organizational objectives.

Job Requirements

Required Qualifications & Experience

• Bachelor's degree in information technology, Computer Science, or related field.
• Master's degree or relevant certifications (ITIL, PMP, CISSP, etc.) is preferred.
• Strong knowledge of ERP systems, infrastructure, cloud computing, and cybersecurity.
• Minimum 6 years of experience in IT, including managerial roles.
• Experience in multi-entity / holding group structure is highly preferred.

Required Skills

• Strong strategic and analytical thinking.
• Leadership and stakeholder management skills.
• Excellent problem-solving and decision-making abilities.
• Strong vendor and contract management capabilities.
• Ability to manage multiple operations across different business units.
• High attention to detail and organizational skills.

Language Requirements

Fluency in English &Arabic

Job Responsibilities

Develop and implement a group-wide IT strategy aligned with business objectives.

Establish IT policies, procedures, and governance frameworks across all entities.

Standardize systems and processes where applicable across subsidiaries.

Advise management on IT risks, investments, and opportunities.

2. Infrastructure & Operations Management:

• Oversee all IT infrastructure including networks, servers, and cloud systems.
• Ensure high system availability, performance, and reliability.
• Manage IT support services including helpdesk and incident management.
• Supervise IT vendors and outsourced services.

3. Systems & Applications Management:

• Manage ERP systems and business applications across multiple business lines.
• Ensure integration and data consistency across group systems.
• Oversee system implementations, upgrades, and enhancements.
• Support business units in selecting appropriate technology solutions.

4. Cybersecurity & Risk Management:

• Develop and enforce information security policies and controls.
• Conduct risk assessments, vulnerability testing, and incident response planning.
• Ensure protection of company data and digital assets.
• Maintain cybersecurity awareness across the organization.
• Lead digital transformation initiatives across the group.
• Identify opportunities for automation and process optimization.
• Promote data-driven decision-making through analytics tools.
• Evaluate emerging technologies to enhance efficiency and competitiveness.

Prepare and manage the IT budget for the group.

Optimize IT costs while maintaining service quality.

Manage procurement of IT systems, licenses, and services.

Negotiate contracts with vendors and service providers.

Supervise IT support staff and technicians.

Set performance objectives and support employee development.

Ensure alignment of IT services with business needs.

8. Compliance & Regulatory Alignment:

• Ensure compliance with applicable laws, regulations, and standards.
• Maintain documentation, licensing, and audit readiness.
• Coordinate with internal audit and external regulators.