IT Availability & Disaster Recovery Leader

DXC Technology Company; Saudi Arabia; Presencial; SAR 300 000 - 420 000; Tempo integral

Resumo da oferta

DXC Technology is seeking an IT Availability & Disaster Recovery Manager to govern service availability and disaster recovery readiness for a large enterprise environment in Saudi Arabia. You will maintain recovery plans, coordinate DR tests across multiple teams, and report on resilience metrics to stakeholders.

The role emphasizes governance, testing, and continuous improvement of recovery capabilities, with ITIL 4 practices and formal certifications guiding the work.

Qualificações

• 9+ years of experience in IT service management or infrastructure operations.
• 3+ years in disaster recovery, IT service continuity, or availability management.
• Experience coordinating enterprise DR plans and tests across multiple technical teams.
• Strong working knowledge of RTO, RPO, failover testing, and resilience risk assessment.
• Experience monitoring service availability and reporting against targets.
• ITIL 4 Foundation certification.
• Strong stakeholder coordination, documentation, and reporting skills.

Responsabilidades

• Maintain approved disaster recovery plans and runbooks for critical IT services.
• Plan and coordinate scheduled DR tests with infrastructure, storage, database, and application teams.
• Define test objectives, document results, and track actions arising from unsuccessful tests.
• Measure recovery time objectives (RTOs) and recovery point objectives (RPOs) against targets.
• Work with business continuity stakeholders to align IT recovery plans with continuity needs.
• Monitor availability against agreed service targets and investigate periods of downtime.
• Produce availability reports covering incidents, root causes, trends, and improvement actions.
• Support audits by providing evidence of recovery planning, testing, and control effectiveness.

Conhecimentos

IT service management

Infrastructure operations

Disaster recovery

Availability management

ITIL 4

Stakeholder coordination

Reporting skills

Formação académica

ITIL 4 Foundation certification

Ferramentas

Zerto

OCI Full Stack Disaster Recovery

Oracle Data Guard

Azure Site Recovery

Dynatrace

ServiceNow

ISO 22301

Descrição da oferta de emprego

DXC Technology is seeking an IT Availability & Disaster Recovery Manager to govern service availability and disaster recovery readiness for a large enterprise environment in Saudi Arabia. You will maintain recovery plans, coordinate DR tests across multiple teams, and report on resilience metrics to stakeholders.

The role emphasizes governance, testing, and continuous improvement of recovery capabilities, with ITIL 4 practices and formal certifications guiding the work.