Availability & Disaster Recovery Leader

DXC Technology Company; Riyadh; Sur place; SAR 350 000 - 520 000; Plein temps

Résumé du poste

DXC Technology is seeking an IT Availability & Disaster Recovery Manager to govern service availability and readiness across a large enterprise. You will maintain recovery plans, coordinate DR tests, and measure recovery performance with technical teams to address resilience risks.

This service management role requires coordinating recovery activities while ensuring continuity and reporting for stakeholders.

Qualifications

• 9+ years of experience in IT service management or infrastructure operations with at least 3+ years in disaster recovery or availability management.
• Experience coordinating enterprise DR plans and tests across multiple technical teams.
• Strong working knowledge of RTO, RPO, failover testing and resilience risk assessment.
• Experience monitoring service availability and reporting against targets.
• Familiarity with ITIL 4 availability management and IT service continuity practices.

Responsabilités

• Maintain approved disaster recovery plans and runbooks for critical IT services.
• Coordinate scheduled DR tests with infrastructure, storage, database, and application teams.
• Define test objectives, document results, and track actions from unsuccessful tests.
• Measure RTOs and RPOs against targets and drive improvements.
• Collaborate with business continuity stakeholders to align IT recovery plans with continuity needs.
• Monitor availability against targets and investigate downtime periods.
• Produce availability reports with incidents, root causes, trends, and actions.
• Identify single points of failure and maintain a register of risks.
• Recommend resilience improvements and track progress through service improvement plans.
• Keep DR plans, test records, approvals, and remediation evidence current.
• Support audits by providing evidence of recovery planning and control effectiveness.
• Ensure recovery documentation is updated after significant changes.

Connaissances

IT service management

Disaster recovery

Availability management

Stakeholder coordination

Reporting

Outils

Zerto

OCI Full Stack DR

Oracle Data Guard

Azure Site Recovery

Dynatrace

ServiceNow

Description du poste

DXC Technology is seeking an IT Availability & Disaster Recovery Manager to govern service availability and readiness across a large enterprise. You will maintain recovery plans, coordinate DR tests, and measure recovery performance with technical teams to address resilience risks.

This service management role requires coordinating recovery activities while ensuring continuity and reporting for stakeholders.