Interface & Administration Lead, Enterprise Systems

Egis Group; Riyadh; On-site; SAR 180,000 - 260,000; Full time

Job summary

Egis Group in Riyadh, Saudi Arabia, seeks an experienced Interface and Administration Manager to oversee system interfaces and administrative operations, ensuring seamless integration across platforms. You will serve as the liaison between technical teams and end-users, driving efficiency and setting standards for administration and interface optimization.

The role requires 15+ years in relevant fields, with strong ITSM, ERP, and database expertise.

Qualifications

• 15+ years of experience in system administration, interface management, or related administrative roles.
• Proven expertise in managing enterprise systems, databases, and user interfaces.
• Strong knowledge of IT service management (ITSM) principles and best practices.
• Demonstrated ability to analyze complex processes and implement effective solutions.
• Excellent organizational and time management skills with ability to prioritize multiple tasks.

Responsibilities

• Manage and maintain system interfaces, ensuring optimal performance, security, and user accessibility across all organizational platforms.
• Oversee daily administrative operations, including scheduling, resource allocation, and process documentation.
• Provide technical support and troubleshooting for interface-related issues, working collaboratively with IT and business teams to resolve problems efficiently.
• Develop and implement standard operating procedures (SOPs) for interface management and administrative workflows.
• Coordinate user onboarding and training programs to ensure effective adoption of systems and interfaces.
• Monitor system performance metrics and generate analytical reports to identify improvement opportunities.
• Manage stakeholder communications, gathering requirements and providing regular updates on system status and enhancements.
• Supervise administrative staff and coordinate cross-functional teams to achieve departmental goals.
• Customize and configure interfaces to meet evolving business requirements and user needs.
• Maintain comprehensive documentation of system configurations, processes, and administrative protocols.
• Conduct regular audits of administrative procedures to ensure compliance with organizational standards.

Skills

ITSM knowledge

Leadership

Stakeholder communication

Project coordination

Process improvement

Tools

ERP systems

Database management

Job description

Egis Group in Riyadh, Saudi Arabia, seeks an experienced Interface and Administration Manager to oversee system interfaces and administrative operations, ensuring seamless integration across platforms. You will serve as the liaison between technical teams and end-users, driving efficiency and setting standards for administration and interface optimization.

The role requires 15+ years in relevant fields, with strong ITSM, ERP, and database expertise.