Information Technology Specialist

Magrabi Health; Medina; Sur place; SAR 60 000 - 75 000; Plein temps

Résumé du poste

Magrabi Health in Medina is seeking a Technical Support professional to maintain systems, deploy PCs, diagnose issues, and assist users. The role requires a Bachelor's in CS or equivalent and at least 1 year of experience, with strong English communication and Saudi nationality.

You'll handle backups, maintenance, and training users on computer equipment, contributing to smooth daily operations in a healthcare environment.

Qualifications

• Bachelor's degree in Computer Science or equivalent qualifications.
• Minimum one year of technical support experience.

Responsabilités

• Operate and maintain IT systems with backups and periodic maintenance.
• Deploy desktop PCs and maintain existing ones.
• Diagnose and fix problems with network, PCs, terminals, and peripherals.
• Manage orders for computer parts needed for maintenance.
• Assist users with proper operation of computers and software.
• Train users in general usage and operation of computer equipment.

Connaissances

Technical support

Networking basics

Windows environment

English communication

Formation

Bachelor's degree in Computer Science

Outils

Windows OS

MS Office

Description du poste

Job Responsibilities

• Operate and maintain the systems by ensuring proper backup and periodic maintenance
• Deploy new desktop PCs and maintain old ones.
• Fix, diagnose or isolate problems with network, PCs, terminals, and all peripherals.
• Initiate and follow-up on orders for computer parts needed for maintenance.
• Assist users with proper operations of computers, equipment, and software systems.
• Train and advise users in general usage and operation of computer equipment.

Qualifications

• Bachelor degree in Computer Science or equivalent professional qualifications.
• Minimum one (1) year experience in Technical Support.
• Training on windows operating system environmentand MS desktop products.
• Experience in networking domain environmentand business applications and general knowledge in servers hardware & Software.
• Good Communication Skills
• Should have good communication skills in both oral and written English.
• Saudi Nationality is a must