ICT Technician | S3 KSA | Riyadh, Saudi Arabia

Tech Junction Ltd; Riyadh; Sur place; SAR 70 000 - 100 000; Plein temps

Résumé du poste

S3 KSA in Riyadh seeks an ICT Technician to own daily ICT support, data center operations, and CCTV surveillance monitoring, troubleshot networks, manage server racks, and coordinate with IT engineering and facilities to maintain high service availability.

This on-site role offers mentorship and career growth within a premier regional technology enterprise. Requires a ICT degree and 1+ year of relevant experience, plus English and Arabic communication.

Qualifications

• Degree in ICT, networking, CS, or related technical field.
• 1+ year in ICT support, data center operations, or network administration.
• Strong knowledge of data center operations, rack management, and cabling.
• Experience configuring CCTV systems, NVRs/DVRs, and security software.
• Solid IT networking fundamentals: TCP/IP, Ethernet, VLANs.

Responsabilités

• Maintain data center operations, server racks, cooling, and power distribution.
• Configure and manage IP CCTV and recording systems (NVR/DVR).
• Support IT networking components: switches, routers, structured cabling, fiber links.
• Provide Tier-1/2 technical support for hardware, software, and network issues.
• Document assets, IP addresses, and wiring; ensure security compliance.

Connaissances

CCTV configuration

Data center operations

TCP/IP networking

Rack management

Troubleshooting

Formation

Bachelor’s Degree in ICT/Network Engineering/CS

Outils

NVR/DVR systems

Structured cabling

ITSM ticketing platforms

Description du poste

Position Summary:

S3 KSA is actively seeking a qualified, dedicated, and technical ICT Technician to join their information and communication technology team in Riyadh, Saudi Arabia on a full-time permanent on-site basis. In this critical technical support and infrastructure role, you will be responsible for maintaining data center operations, managing CCTV surveillance camera systems, supporting IT networking components, and ensuring uncompromised system availability. You will leverage your foundational knowledge of ICT infrastructure, structured cabling, and network troubleshooting to deliver exceptional technical support. This opportunity offers competitive compensation, structured technical mentorship, and exceptional career growth prospects within a premier regional technology enterprise.

Detailed Job Description:

As an ICT Technician supporting advanced information and communication technology infrastructure at S3 KSA in Riyadh, you will take full operational and technical ownership of daily ICT support tasks, data center operations, surveillance system monitoring, and network troubleshooting. Your day‑to‑day responsibilities include inspecting server and network racks in data center facilities, configuring and maintaining IP CCTV surveillance camera systems, troubleshooting local area network (LAN) connectivity issues, and resolving end‑user support tickets. You will collaborate closely with network engineers, system administrators, and facility operations squads to maintain high service standards. Furthermore, you will manage application requirements via direct email to [e-mail], ensuring strict compliance with ICT educational prerequisites and experience standards.

Key Responsibilities:

• Monitor, maintain, and support enterprise data center operations, server racks, cooling infrastructure, and power distribution units.
• Configure, deploy, calibrate, and troubleshoot IP CCTV surveillance camera systems, recording servers, and video management software.
• Assist in maintaining IT networking components, switches, routers, structured cabling, patch panels, and fiber optic links.
• Provide responsive Tier-1 and Tier-2 technical support for hardware, software, printing, and network connectivity issues.
• Perform routine preventive maintenance, hardware diagnostics, firmware upgrades, and component replacements.
• Maintain meticulous asset inventories, equipment issuance logs, IP address schedules, and wiring documentation.
• Ensure strict adherence to physical security protocols, data center access controls, and safety compliance standards.
• Collaborate cross-functional with IT engineering squads and facility management teams to resolve operational incidents promptly.

Required Qualifications & Skills:

• Bachelor’s Degree in Information and Communication Technology (ICT), Network Engineering, Computer Science, or a related technical discipline.
• Minimum of 1+ year of progressive professional experience in ICT support, data center operations, or network administration.
• Strong practical knowledge of Data Center operations, rack management, environmental monitoring, and structured cabling.
• Hands‑on experience configuring and maintaining CCTV surveillance camera systems, NVRs/DVRs, and security monitoring software.
• Solid foundational knowledge of IT networking fundamentals, TCP/IP, Ethernet switching, and VLAN configurations.
• Excellent problem‑solving aptitude, attention to detail, and willingness to perform hands‑on technical tasks.
• Fluent English and Arabic communication skills (written and spoken) for effective cross‑functional collaboration.
• Mandatory legal work eligibility in Saudi Arabia with local residency and availability for on‑site operations in Riyadh.

Nice‑to‑Have Skills:

• Professional technical certifications (e.g., CompTIA A+, Cisco CCNA, Certified CCTV Technician).
• Experience with access control systems, biometric readers, and physical security integration.
• Familiarity with IT service management (ITSM) ticketing platforms and help desk workflows.
• Prior professional working experience in managed service providers, corporate IT departments, or security integration firms.

Application Information:

• Salary/Rate: Market Competitive / Enterprise Technology Package
• Deadline: Open until filled (Urgent Riyadh On‑Site Opening)
• Notice Period: Immediate to 30 Days
• Contract Duration: Permanent / Full‑Time On‑Site (Riyadh, Saudi Arabia)

Recruitment Pro Tip:

When applying for this ICT Technician position at S3 KSA, ensure your resume explicitly highlights your data center operations experience, CCTV surveillance installation background, and your IT networking familiarity.