HR Operations Manager

SAUDI ARABIAN RESOURCES COMPANY; Medina; On-site; SAR 180,000 - 240,000; Full time

Job summary

SAUDI ARABIAN RESOURCES COMPANY in Medina seeks an experienced HR Operations Manager to oversee payroll cycle management, ensuring accurate calculations of shift differentials, allowances, and overtime in line with policy.

The role also handles government compliance across MHRSD platforms (Qiwa, GOSI, Mudad, Muqeem), maintains HRIS data integrity, drives Saudization initiatives, administers benefits, and manages vendor relationships and contractor oversight along with monthly audits.

Qualifications

• Bachelor's degree in HR, Business Administration, or related field.
• 8+ years HR operations experience with 3+ years in management in Saudi industry.
• Expert knowledge of Saudi Labour Law, particularly shift work and end-of-service benefits.
• Proficiency in using Qiwa, GOSI, Mudad, and Muqeem platforms for daily HR transactions.
• Hands-on experience with enterprise HRIS systems such as Oracle HCM, SAP SuccessFactors, or Workday.
• Strong analytical skills with advanced proficiency in Microsoft Excel for payroll reconciliation.
• Fluency in English and Arabic, with excellent written communication skills for official correspondence.
• Proven ability to manage payroll for a mixed workforce of blue‑collar and white‑collar employees.

Responsibilities

• Oversee end-to-end payroll processing including shift differentials, hazard allowances, and overtime.
• Ensure compliance with company policy and Saudi labor regulations.
• Manage interactions with MHRSD platforms to avoid regulatory penalties.
• Maintain HRIS data integrity through regular audits and alignment with government documents.
• Support Saudization by monitoring Nitaqat ratios and coordinating with recruitment.
• Administer benefits programs and leave management across the workforce.
• Evaluate and manage third-party providers to meet SLAs and service quality.
• Verify contractor staff have valid work permits and appropriate insurance for site access.
• Prepare monthly HR reports and support internal audits with accurate headcount and labor cost data.

Skills

Payroll management

Regulatory compliance

Analytical skills

Bilingual English/Arabic

Vendor management

Project coordination

Education

Bachelor's degree in HR/Business Administration or related field

Tools

Qiwa

GOSI

Mudad

Muqeem

Oracle HCM

SAP SuccessFactors

Workday

Microsoft Excel

Job description

Payroll Cycle Management

The role oversees the end-to-end payroll process for all employees ensuring accurate calculation of shift differentials hazard allowances and overtime in compliance with company policy

Government Compliance

This position manages all interactions with MHRSD platforms including Qiwa contract attestation GOSI registration and Mudad wage protection submissions to avoid regulatory penalties

HRIS Data Integrity

The manager maintains the accuracy of the HRIS database by conducting regular audits and ensuring that all employee records match official government documents

Saudization Strategy

This role monitors Nitaqat ratios weekly and collaborates with recruitment to hire Saudi nationals in line with the industrial sector s Saudization targets

Benefits Administration

The position administers medical insurance programs and leave management systems ensuring that all employees and dependents receive entitled benefits without delay

Vendor Management

This manager evaluates and manages third-party service providers including payroll bureaus and insurance brokers to ensure they meet service level agreements

Contractor Workforce Oversight

The role verifies that all contractor staff have valid work permits and insurance coverage before site access is granted in coordination with HSE and Security

Audit and Reporting

This position prepares monthly HR reports and supports internal audits by providing accurate data on headcount labor costs and compliance status

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• At least 8 years of HR operations experience, with 3 years in a managerial role in the Saudi industrial sector.
• Expert knowledge of Saudi Labor Law, particularly regarding shift work and end-of-service benefits.
• Proficiency in using Qiwa, GOSI, Mudad, and Muqeem platforms for daily HR transactions.
• Hands‑on experience with enterprise HRIS systems such as Oracle HCM, SAP SuccessFactors, or Workday.
• Strong analytical skills with advanced proficiency in Microsoft Excel for payroll reconciliation.
• Fluency in English and Arabic, with excellent written communication skills for official correspondence.
• Proven ability to manage payroll for a mixed workforce of blue‑collar and white‑collar employees.

Preferred / Nice-to-have

• Experience in a gold refinery, chemical plant, or heavy industrial manufacturing environment.
• Certification such as SHRM-CP, SHRM-SCP, or CIPD Level 5/7.
• Experience with HRIS implementation projects or process automation initiatives.
• Knowledge of ISO 9001 standards for document control and process management.