Housekeeping Manager

Ewaa Hotels; Riyadh; On-site; SAR 112,000 - 167,000; Full time

Job summary

EWAA Hotels in Saudi Arabia is seeking a Housekeeping Manager to oversee daily housekeeping operations, maintain high cleanliness standards, and ensure guest satisfaction in line with hotel standards.

You will lead and develop the housekeeping team, plan schedules, monitor areas, control supplies and costs, and collaborate with Front Office and Maintenance to resolve guest concerns and uphold safety and hygiene policies.

Qualifications

• Diploma or Bachelor’s degree in Hospitality Management or related field.
• 3–5 years of experience in Housekeeping, preferably in hotels.
• Hotel experience is required with strong leadership and communication skills.

Responsibilities

• Manage and supervise daily Housekeeping operations.
• Ensure high standards of cleanliness and hygiene across the hotel.
• Supervise and develop the housekeeping team.
• Plan staff schedules and allocate daily tasks.
• Monitor guest rooms, public areas, and back-of-house areas.
• Control housekeeping supplies, linen, and inventory.
• Coordinate with Front Office and Maintenance departments.
• Handle guest complaints related to housekeeping professionally.
• Monitor departmental costs and minimize wastage.
• Ensure compliance with hotel policies, safety, and hygiene standards.

Skills

Leadership

Team management

Attention to detail

Organizational skills

English communication

Education

Diploma or Bachelor’s degree in Hospitality Management

Job description

EWAA Hotels is a distinguished group of Hotels & Resorts offering exceptional hospitality and quality services to guests. With a portfolio that includes 80 state-of-the-art properties across 14 cities in Saudi Arabia, EWAA Hotels caters to both business and personal needs through amenities like spacious conference halls, exhibition centers, and specialized catering. The group includes renowned brands such as Grand Plaza Hotels & Resorts, Al Muhaidb Hotels & Residence, and EWAA Express Hotels. Committed to sustainability, EWAA invests in its human capital and emphasizes creating a unique experience for guests. Join EWAA Hotels to contribute to achieving its vision and mission of excellence and community service.

Role Description

The Housekeeping Manager will be responsible for managing the daily housekeeping operations, ensuring high standards of cleanliness, guest satisfaction, and compliance with hotel standards and procedures.

Key Responsibilities

• Manage and supervise daily Housekeeping operations.
• Ensure high standards of cleanliness and hygiene across the hotel.
• Supervise and develop the housekeeping team.
• Plan staff schedules and allocate daily tasks.
• Monitor guest rooms, public areas, and back-of-house areas.
• Control housekeeping supplies, linen, and inventory.
• Coordinate with Front Office and Maintenance departments.
• Handle guest complaints related to housekeeping professionally.
• Monitor departmental costs and minimize wastage.
• Ensure compliance with hotel policies, safety, and hygiene standards.

Requirements

• Diploma or Bachelor’s degree in Hospitality Management or a related field.
• Minimum 3–5 years of experience in Housekeeping, preferably in hotels.
• Previous hotel experience is required.
• Strong leadership and team management skills.
• Good knowledge of housekeeping standards and procedures.
• Excellent attention to detail and organizational skills.
• Good communication skills in English.