Housekeeping Manager

IHG Hotels & Resorts; At Ta'if; On-site; SAR 80,000 - 150,000; Full time

Benefits offered by this job

Room discounts

Training programs

Job summary

IHG Hotels & Resorts in At Ta'if is seeking an experienced Housekeeping Leader to oversee a high-performing team and uphold the brand's standards. You will coach, develop, and inspire colleagues while maintaining impeccable guest rooms and public areas.

Collaborate across departments to deliver personalised service for VIP guests, manage resources and budgets, and ensure health and safety compliance in a fast-paced hospitality environment.

Qualifications

• Minimum of 2-3 years total experience in the same position with proven training and team building skills.
• Ability to manage multiple projects and deadlines; works well under pressure.
• Results-oriented and able to empower colleagues to exceed guest expectations.
• Must speak fluent English.
• (Arabic speaker is preferred).

Responsibilities

• Lead and develop the Housekeeping team, fostering collaboration and accountability.
• Maintain high cleanliness and presentation standards across rooms and public areas.
• Collaborate with Front Office and other departments to anticipate guest needs for VIPs.
• Oversee inventory, purchasing, budgets, and cost control for the department.
• Ensure health, safety, and compliance within the team.

Skills

Team leadership

Project management

Decision making

Communication

Job description

Description

A little taste of your day-to-day:

Every day is different at IHG, but you’ll mostly be:

• Leading and developing your team: Manage, coach, and inspire the Housekeeping team, fostering a culture of collaboration, accountability, and continuous improvement.


• Maintaining exceptional standards: Ensure that all guest rooms, suites, public areas, and back-of-house spaces are maintained to the highest standards of cleanliness, presentation, and quality, in line with IHG brand standards.


• Creating memorable guest experiences: Work closely with the Front Office and other operational departments to anticipate guest needs, accommodate special requests, and ensure personalised attention for VIPs, returning guests, and other valued visitors.


• Driving quality and consistency: Conduct regular inspections and quality assessments, identify opportunities for improvement, and implement procedures that safeguard the hotel’s standards and enhance the guest experience.


• Managing resources and inventory: Oversee the purchasing, storage, and distribution of linen, amenities, cleaning products, and equipment, ensuring efficient stock management while minimising waste and supporting the hotel’s sustainability initiatives.


• Taking financial responsibility: Contribute to the preparation and management of departmental budgets, monitor costs and productivity, and identify opportunities to improve operational efficiency without compromising quality.


• Ensuring health, safety, and compliance: Maintain a safe working environment by ensuring that all colleagues follow relevant health, safety, hygiene, and environmental regulations, as well as the hotel’s internal procedures.


• Collaborating across departments: Build strong working relationships with other Heads of Department to ensure seamless communication, effective planning, and an outstanding overall guest experience.


• Supporting operational excellence: Oversee deep-cleaning programmes, periodic maintenance activities, and special projects. Lead by example and support your team on the floor whenever operational demands require it.


• Developing talent and engagement: Identify training needs, support individual development, and create an environment in which colleagues feel valued, motivated, and empowered to deliver their best.

What We Need from You

• Minimum of 2-3 years total experience in the same position with proven training and team building skills.


• Ability to manage multiple projects and deadlines; works well under pressure.


• Results-oriented and able to make decisions and empower colleagues to ensure that they are exceeding guest expectations.


• Must speak fluent English


• (Arabic speaker is preferred).

What you can expect from us:

• We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business.


• Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.


• IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job?