Host / Hostess (Saudi National)

Ennismore; Saudi Arabia; Sur place; SAR 60 000 - 84 000; Plein temps

Résumé du poste

SLS The Red Sea, part of Ennismore’s luxury hospitality portfolio, is seeking a Host/Hostess to deliver exceptional guest experiences from arrival through dining. You will warmly welcome, guide, and assist guests, ensuring a refined and personalized arrival that reflects the bold, stylish spirit of SLS.

Work closely with the F&B team to manage guest flow, seating, and reservations, while maintaining SLS standards and a genuine hospitality mindset. Weekend/evening availability is required.

Qualifications

• Minimum of 1–2 years experience in a guest-facing role.
• High school diploma or equivalent; hospitality-related education is a plus.
• Excellent communication skills in English; Arabic is highly desirable.

Responsabilités

• Welcome and engage guests in a warm, professional manner.
• Manage guest seating and dining flow based on reservations and walk-ins.
• Coordinate with service teams to meet guest requests and ensure smooth operations.
• Maintain knowledge of menus, events, seating arrangements and guest preferences.
• Handle inquiries, feedback and concerns professionally; escalate when required.
• Maintain a welcoming host stand and reception area during service.
• Manage reservations using restaurant reservation systems and validate guest details.
• Answer calls professionally and assist guests with inquiries and bookings.

Connaissances

Guest-facing experience

English communication

Hospitality professionalism

Reservation systems

Formation

High school diploma or equivalent

Outils

POS systems

Reservation platforms

Description du poste

Welcome toSLS The Red Sea, where bold creativity and unapologetic luxury come to life.

Part of Ennismore’s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia’s most exciting lifestyle destinations.

The resort features 150 impeccably designed keys, five dynamic Food & Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect.

More than a hotel, SLS The Red Sea is a living stage—a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you’re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues.

Job Description

At SLS The Red Sea, we don’t just welcome guests—we create unforgettable first impressions. As aHost/Hostess, you will play a key role in delivering exceptional guest experiences by warmly welcoming, guiding, and assisting guests throughout their dining journey. As the face of the restaurant, you will create a refined and personalized arrival experience that reflects the bold, stylish, and vibrant spirit of SLS.

Working closely with the F&B team, you will support smooth front-of-house operations by managing guest flow, reservations, seating arrangements, and ensuring every guest interaction reflects SLS standards, service excellence, and genuine hospitality.

Key Responsibilities

• Welcome and engage guests in a warm, professional, and confident manner aligned with SLS service standards.
• Manage guest seating, table allocations, and dining flow based on reservations and walk-in guests.
• Coordinate with the service team to accommodate guest requests and ensure expectations are met.
• Maintain strong knowledge of menus, special events, seating arrangements, and guest preferences.
• Handle guest inquiries, feedback, and concerns professionally, escalating when required.
• Maintain an organized and welcoming host stand and reception area throughout service.
• Manage reservations accurately using restaurant reservation systems, including guest details and seating plans.
• Confirm reservation information and communicate updates with relevant team members.
• Answer phone calls professionally and assist guests with inquiries and bookings.
• Coordinate with the kitchen, service, and bar teams to support efficient service flow.
• Assist with side duties such as menu preparation, table resets, and maintaining the entrance area.
• Maintain SLS grooming and appearance standards while representing the brand with confidence and professionalism.
• Follow all health, safety, hygiene, and company service standards.
• Contribute to a positive team environment through collaboration and effective communication.

Qualifications

• Minimum of 1–2 yearsexperience in a guest-facing role, preferably within a luxury hotel, upscale restaurant, and lifestyle hospitality environment.
• High school diploma or equivalent required; hospitality-related education is an advantage.
• Excellent communication skills in English; Arabic language skills are highly desirable.
• Confident, welcoming, and professional personality with a passion for guest service.
• Ability to manage busy service periods while remaining calm, organized, and attentive.
• Experience using POS systems and reservation platforms is an advantage.
• Flexible availability to work weekends, evenings, and holidays as required.
• Well-groomed and professional appearance in line with SLS brand standards.