Heartist Host | Create Memorable Guest Experiences

Sofitel; Makkah Region; On-site; SAR 33,000 - 56,000; Full time

Job summary

Sofitel in Saudi Arabia invites you to join as a Host, starting guests’ experiences with warmth and a welcoming presence from their arrival. You will help guests feel valued and set the tone for a memorable visit.

You will greet guests professionally, assist with menu information, uphold outlet policies and service standards, and collaborate with a busy team in a fast-paced environment.

Qualifications

• Ability to focus on guest needs while remaining calm and courteous
• Strong interpersonal and problem-solving abilities
• Ability to work well under pressure in a fast-paced environment
• Collaborative team player with a positive attitude

Responsibilities

• Provide a professional and friendly greeting to guests
• Assist guests regarding food and beverage menu items in an informative way
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverages
• Work cohesively and collaboratively as part of a team

Skills

Guest service

Interpersonal skills

Problem solving

Teamwork

Calm under pressure

Job description

Sofitel in Saudi Arabia invites you to join as a Host, starting guests’ experiences with warmth and a welcoming presence from their arrival. You will help guests feel valued and set the tone for a memorable visit.

You will greet guests professionally, assist with menu information, uphold outlet policies and service standards, and collaborate with a busy team in a fast-paced environment.