Guest Experience & Reservations Host

Grand Hyatt; Saudi Arabia; On-site; SAR 47,000 - 69,000; Full time

Job summary

A leading hospitality establishment in Saudi Arabia seeks a Reservation Host to assist with the efficient operation of the department. Responsibilities include ensuring high levels of guest satisfaction and alignment with brand standards. Ideal candidates will have at least two years of experience in a supervisory role and strong communication skills. This is a full-time position offering opportunities in a dynamic environment.

Qualifications

• Minimum 2 years work experience as a Supervisor or Guest Service Officer.
• Well developed communication and customer relations skills.
• Computer skills in use of MS Office, email, Opera and PABX Systems.

Responsibilities

• Assist with the efficient running of the department.
• Meet employee and guest expectations in line with brand standards.

Skills

Communication skills

Customer relations

Telephone skills

MS Office skills

Opera system proficiency

Job description

A leading hospitality establishment in Saudi Arabia seeks a Reservation Host to assist with the efficient operation of the department. Responsibilities include ensuring high levels of guest satisfaction and alignment with brand standards. Ideal candidates will have at least two years of experience in a supervisory role and strong communication skills. This is a full-time position offering opportunities in a dynamic environment.