Healthcare AI Customer Success Specialist

FluidAI Medical; Riyadh; On-site; SAR 135,000 - 150,000; Full time

Job summary

FluidAI Medical is seeking a highly motivated Customer Success Specialist in Riyadh. The role combines clinical expertise with responsibilities that bridge users and AI development. You will maintain relationships with healthcare providers, ensuring robust data for AI models.

Ideal candidates hold a relevant degree and thrive in fast-paced settings, being adaptable and communicative. Knowledge of EHR systems and previous experience in health tech is a plus. Join our mission to enhance patient care through innovative technology.

Qualifications

• Bachelor’s degree in health sciences or nursing qualifications.
• Comfortable working in clinical environments.
• Proactive, customer- and results-driven mindset.

Responsibilities

• Build and maintain relationships with clinical accounts.
• Gather and validate clinical data for AI models.
• Review EHR records to extract relevant clinical data.
• Monitor user data collection and device performance.
• Collaborate with teams to optimize workflows.

Skills

Relationship-building

Data extraction

Technical adaptability

Attention to detail

Communication

Education

Bachelor’s degree in health sciences or nursing qualifications

Job description

FluidAI Medical is seeking a highly motivated Customer Success Specialist in Riyadh. The role combines clinical expertise with responsibilities that bridge users and AI development. You will maintain relationships with healthcare providers, ensuring robust data for AI models.

Ideal candidates hold a relevant degree and thrive in fast-paced settings, being adaptable and communicative. Knowledge of EHR systems and previous experience in health tech is a plus. Join our mission to enhance patient care through innovative technology.