Head of Business Development

Starlinks Global; Medina; On-site; SAR 450,000 - 700,000; Full time

Job summary

Starlinks Global is seeking a Head of Business Development to drive profitable revenue growth across the Lifestyle vertical by acquiring new customers, expanding strategic accounts, and building long-term relationships within Saudi Arabia.

You will lead the full suite of logistics solutions—warehousing, fulfillment, transportation, last-mile, and cross-border services—while collaborating with CX, Operations, Finance, and Product to ensure deals translate into sustainable value.

Qualifications

• Bachelor's degree in business administration, supply chain management, logistics, or related.
• MBA or relevant postgraduate qualification is an advantage.
• Experience in business development, commercial management, enterprise sales, or strategic account development.

Responsibilities

• Develop and execute the Lifestyle Vertical’s business development strategy aligned with revenue objectives.
• Lead identification, qualification, engagement, negotiation, and acquisition of new customers across target industries.
• Drive enterprise customer acquisition through consultative selling and value-based commercial propositions.
• Oversee pipeline governance, qualification, revenue estimation, and go-live targets.
• Maintain strategic relationships with senior decision-makers and cross-functional teams.
• Ensure profitability thresholds and reliable revenue ramp-up.

Education

Bachelor's degree in business administration, supply chain management, logistics, or related

MBA or relevant postgraduate qualification

Job description

strong Job Purpose strong

The Head of Business Development is responsible for driving sustainable and profitable revenue growth across the Lifestyle Vertical through new customer acquisition strategic account development commercial expansion and long-term business relationships The role leads business development activities across the full portfolio of Lifestyle logistics solutions including warehousing fulfillment transportation last-mile delivery reverse logistics cross-border solutions and omnichannel services While new customer acquisition remains a primary responsibility the role extends beyond securing new contracts to developing strategic customer relationships identifying additional revenue opportunities within existing accounts and supporting long-term customer value creation Working within a unified Commercial organization the Head of Business Development collaborates closely with Account Growth Customer Experience Operations Finance and Product teams to ensure commercial commitments translate into profitable sustainable revenue The role is accountable for developing a high-performing business development function maintaining a healthy and predictable sales pipeline and supporting the Lifestyle Vertical s overall revenue profitability and customer growth objectives

strong Job Responsibilities strong

A New Business Acquisition amp Revenue Growth

Develop and execute the Lifestyle Vertical s business development strategy in alignment with annual revenue gross margin and profitability objectives Lead the identification qualification engagement negotiation and acquisition of new customers across target industries and customer archetypes Translate annual commercial targets into actionable acquisition plans customer segments individual sales targets and measurable revenue contributions Develop and maintain relationships with key decision-makers senior executives and strategic prospects Drive enterprise customer acquisition through consultative selling and value-based commercial propositions Lead complex commercial negotiations tender submissions Requests for Proposals RFPs and strategic proposals Ensure new business opportunities are commercially viable operationally executable and aligned with approved profitability thresholds Drive customer acquisition across multiple service lines to maximize revenue potential and solution penetration Ensure signed customers progress toward operational go-live and agreed revenue ramp-up targets in collaboration with Customer Experience CX and Operations

strong Expected Outcome strong Consistent delivery of profitable new customer revenue supported by a diversified customer portfolio and predictable pipeline conversion

B Strategic Account Development amp Relationship Management

Establish and maintain senior-level relationships with strategic customers including newly acquired customers and selected existing enterprise accounts Work closely with Customer Experience to identify opportunities for cross-selling upselling service diversification geographic expansion and additional business channels Participate in strategic customer business reviews where commercial development opportunities or executive engagement are required Lead complex commercial negotiations contract expansions competitive situations and strategic renewals Develop relationships across multiple customer stakeholders to strengthen Starlinks commercial positioning and reduce dependency on individual contacts Identify emerging customer requirements and translate them into commercial opportunities Collaborate with CX on account development plans for strategic customers with significant expansion potential Maintain customer retention through proactive executive engagement competitive intelligence and commercially viable solutions

strong Expected Outcome strong Increased customer lifetime value stronger enterprise relationships and incremental revenue generation across existing accounts

C Commercial Pipeline Management amp Revenue Forecasting

Own the development quality and governance of the new business pipeline Maintain a qualified opportunity pipeline with sufficient coverage to support annual and quarterly revenue targets Establish structured opportunity qualification probability assessment revenue estimation and deal progression methodologies Ensure pipeline reporting reflects expected contract value revenue ramp-up service mix gross margin and anticipated go-live timelines Develop accurate monthly quarterly and annual new business revenue forecasts Identify risks conversion gaps delayed opportunities and corrective actions required to protect revenue targets Maintain disciplined Customer Relationship Management CRM utilization opportunity documentation and sales activity tracking Conduct regular pipeline reviews with the Business Development team and Commercial leadership Coordinate with Account Growth and Revenue Operations to maintain consolidated visibility of new business and expansion opportunities Provide actionable commercial insights to support budget preparation resource allocation and operational capacity planning

strong Expected Outcome strong A transparent measurable and reliable pipeline that supports commercial planning and revenue predictability

D Commercial Profitability amp Pricing Governance

Ensure all commercial proposals comply with approved pricing policies margin thresholds and delegated authorities Collaborate with Finance Operations and Commercial leadership to validate customer profitability and cost-to-serve assumptions Promote value-based selling rather than price-led customer acquisition Identify opportunities to improve revenue quality through service mix optimization solution bundling and contract structuring Support strategic repricing and commercial renegotiations when required Ensure commercial commitments service levels operational assumptions and contractual obligations are properly assessed before execution Monitor the financial performance and revenue realization of newly acquired customers against approved business cases Escalate material commercial risks pricing exceptions and deviations from agreed profitability requirements

Education

bachelor s degree in business administration, Supply Chain Management, Logistics, or a related discipline. MBA or relevant postgraduate qualification is an advantage.

Professional Experience

8 12 years of relevant experience in business development, commercial management, enterprise sales, or strategic account development. Minimum 3 5 years of experience leading commercial or business development teams. Demonstrated success in B2B enterprise customer acquisition and complex commercial negotiations. Strong understanding of logistics, fulfillment, eCommerce, transportation, and supply chain solutions. Experience managing revenue targets, commercial pipelines, pricing, and profitability. Proven ability to develop senior-level customer relationships and drive account expansion. Experience operating within cross-functional commercial and operational environments. Knowledge of the Saudi Arabian logistics and eCommerce market is strongly preferred.