Head of 24/7 Crew Control & Disruption Ops

Riyadh Air; Riyadh; On-site; SAR 420,000 - 660,000; Full time

Job summary

Riyadh Air in Riyadh is seeking a senior leader to head the 24/7 Crew Operations Centre, safeguarding schedule integrity and regulatory compliance through data-driven decision making.

You will oversee Crew Control, Crew Planning, and Rostering, manage real-time disruption responses, rosters, FRMS oversight, and cost control, while driving improvement and audit readiness to keep flights on time.

Qualifications

• Degree qualified with a minimum 7 years of progressive aviation operations experience.
• Ideally experienced in Crew Control, Crew Planning or Rostering.
• Strong understanding of FTL, FRMS, legality standards, and regulatory governance in airline operations.

Responsibilities

• Lead all Crew Control and Crew Operations Centre activities, ensuring regulatory compliance, operational resilience and disruption management.
• Direct real-time responses to IROPS, crew shortages and disruptions; approve critical deployment decisions across controllers, crew ops officers and duty managers.
• Oversee monthly rosters for Flight and Cabin Crew; ensure legality, fairness and resilience; optimise reserve and standby coverage.
• Forecast proactively, monitor fatigue and qualifications; maintain FRMS oversight; ensure compliance with GACA, ICAO and company policies.
• Lead scenario modelling and disruption planning; drive continuous improvement; standardise governance and documentation; ensure audit readiness.
• Manage crew-related costs including utilisation, reserve efficiency, hotels and logistics; align with budget discipline.

Skills

Crew Control

Crew Planning

Rostering

Regulatory governance

Education

Degree qualification

Job description

Riyadh Air in Riyadh is seeking a senior leader to head the 24/7 Crew Operations Centre, safeguarding schedule integrity and regulatory compliance through data-driven decision making.

You will oversee Crew Control, Crew Planning, and Rostering, manage real-time disruption responses, rosters, FRMS oversight, and cost control, while driving improvement and audit readiness to keep flights on time.