Guest-Focused Retail Sales Pro

FashionUnited; Makkah Region; On-site; SAR 45,000 - 78,000; Full time

Job summary

FashionUnited in Saudi Arabia is seeking a Sales Associate to represent the brand, maximize sales, and deliver exceptional customer service on the sales floor.

You will greet customers, help select products, promote loyalty programs, and maintain store standards, while processing transactions and handling stock and visual merchandising.

The role requires a bachelor's degree, strong communication, and interpersonal skills, with flexibility to work extended hours during peak periods.

Qualifications

• The ideal Sales Associate should have a bachelor's degree with effective communication and interpersonal skills.
• Previous experience in a sales role is preferred.

Responsibilities

• Greet customers and assist them in selecting products that meet their needs.
• Convert window shoppers into buyers through proactive engagement.
• Promote the company's loyalty program to encourage repeat sales.
• Deliver top-tier customer service by following the GUEST model (Greet, Understand, Explain, Sell, Thank).
• Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.
• Educate customers on product features, benefits, materials, and care instructions.
• Always present a well-groomed and professional appearance.
• Be flexible and available to work extended hours during peak sales periods.
• Upsell and cross-sell products to increase sales opportunities.
• Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.

Skills

Customer service

Communication skills

Interpersonal skills

Upselling

Product knowledge

Education

Bachelor's degree

Tools

POS system

Job description

FashionUnited in Saudi Arabia is seeking a Sales Associate to represent the brand, maximize sales, and deliver exceptional customer service on the sales floor.

You will greet customers, help select products, promote loyalty programs, and maintain store standards, while processing transactions and handling stock and visual merchandising.

The role requires a bachelor's degree, strong communication, and interpersonal skills, with flexibility to work extended hours during peak periods.