Retail Sales Pro – Customer Experience Champion

FashionUnited; Saudi Arabia; On-site; SAR 40,000 - 60,000; Full time

Job summary

FashionUnited in Saudi Arabia is seeking a Sales Associate to maximize sales while delivering exceptional customer service and maintaining store standards.

You will greet customers, assist in product selection, upsell, and promote the loyalty program, while following the GUEST model. You’ll support visual merchandising, manage inventory, and ensure accurate POS operations during peak periods.

Qualifications

• Bachelor’s degree required; effective communication and interpersonal skills essential for a welcoming customer experience.

Responsibilities

• Greet customers and assist in selecting products to meet their needs.
• Convert window shoppers into buyers through proactive engagement.
• Promote loyalty program to encourage repeat sales.
• Deliver excellent customer service following the GUEST model (Greet, Understand, Explain, Sell, Thank).
• Stay informed about brands to offer effective cross-sell opportunities.
• Educate customers on product features, benefits, materials, and care instructions.
• Maintain a professional appearance and adapt to extended hours during peak periods.
• Ensure displays follow store layout and VM guidelines; manage stock in clearance areas.
• Record accurate inventory movements and support stock replenishment.

Skills

Customer service

Sales

Communication

POS operation

Inventory management

Visual merchandising

Education

Bachelor's degree

Tools

POS terminal

Job description

FashionUnited in Saudi Arabia is seeking a Sales Associate to maximize sales while delivering exceptional customer service and maintaining store standards.

You will greet customers, assist in product selection, upsell, and promote the loyalty program, while following the GUEST model. You’ll support visual merchandising, manage inventory, and ensure accurate POS operations during peak periods.