Guest Experience Specialist

Le Méridien Hotels & Resorts; Makkah Region; On-site; SAR 67,000 - 89,000; Full time

Job summary

Le Méridien Hotels & Resorts in Mecca is seeking a Guest Experience Expert to deliver a memorable guest journey. You will assist with check-in/out, handle a wide range of guest requests, and share local area highlights to enhance the stay.

Our role requires mobility and a hands-on approach, with a professional appearance and strict confidentiality. Education, customer service skills, and a positive attitude are valued for success.

Qualifications

• High school diploma or GED equivalent.
• No prior experience required (entry-level).
• Strong guest-service orientation and professional appearance.

Responsibilities

• Assist guests with check-in and check-out processes.
• Address guest requests and guide them through their stay.
• Move about workspace and carry light objects as needed and maintain confidentiality.

Skills

Guest service

Communication

Teamwork

Education

High school diploma

Job description

Le Méridien Hotels & Resorts in Mecca is seeking a Guest Experience Expert to deliver a memorable guest journey. You will assist with check-in/out, handle a wide range of guest requests, and share local area highlights to enhance the stay.

Our role requires mobility and a hands-on approach, with a professional appearance and strict confidentiality. Education, customer service skills, and a positive attitude are valued for success.