Guest Experience Expert

Courtyard by Marriott; Riyadh; On-site; SAR 67,000 - 100,000; Full time

Job summary

Courtyard by Marriott is seeking a Guest Experience Expert in Riyadh to deliver memorable service from check-in to checkout and assist guests with their requests and local information. You will move around the space to support operations while maintaining a professional appearance and ensuring guest satisfaction.

The role emphasizes attentive service, teamwork, and a proactive approach to guest needs in a full-time setting at our Riyadh property.

Qualifications

• Education: High school diploma or GED equivalent.

Responsibilities

• Deliver a memorable guest experience from check-in to checkout.
• Assist guests with requests, reports, and local highlights.
• Move about the space to perform duties and maintain professional appearance.

Education

High school diploma or GED

Job description

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

في كورتيارد، نحن متحمسون لتقديم خدمة أفضل لاحتياجات المسافرين في كل مكان. ما يلهمنا لإنشاء أول فندق مصمم خصيصًا للمسافرين من رجال الأعمال، وهذا هو سبب تمكين تجربة كورتيارد اليوم لضيوفنا، بغض النظر عن الغرض من رحلتهم. نحن نبحث عن أصحاب الإنجازات الذين لديهم شغف لتوفير تجربة ضيف تتجاوز الحدود، ويتمتعون بكونهم جزءًا من فريق صغير ولكنه طموح، ويحبون تعلم كيف يتحسنون دائمًا – كل ذلك وهم يستمتعون

Additional Information

Teilzeit | Vollzeit | unbefristet | Courtyard by Marriott Hotel Köln | Küche | Kulinarik | Koch |

Job Number

26118069

Job Category

Rooms & Guest Services Operations

Location

Al-Hada District, Abdullah bin Huzafah, Al-Sahmi Street, Riyadh 64819, Saudi Arabia VIEW ON MAP

Schedule

Full Time

Located Remotely?

N

Position Type

Non-Management

Position Summary

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

في كورتيارد، نحن متحمسون لتقديم خدمة أفضل لاحتياجات المسافرين في كل مكان. ما يلهمنا لإنشاء أول فندق مصمم خصيصًا للمسافرين من رجال الأعمال، وهذا هو سبب تمكين تجربة كورتيارد اليوم لضيوفنا، بغض النظر عن الغرض من رحلتهم. نحن نبحث عن أصحاب الإنجازات الذين لديهم شغف لتوفير تجربة ضيف تتجاوز الحدود، ويتمتعون بكونهم جزءًا من فريق صغير ولكنه طموح، ويحبون تعلم كيف يتحسنون دائمًا – كل ذلك وهم يستمتعون

عند انضمامك إلى كورتيارد، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية.كن في المكان الذي يمكنك القيام فيه بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.