Front Office Supervisor: Lead Guest Experience & Team

Red Sea Global Hospitality; Tabuk; Vor Ort; SAR 67.000 - 134.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Development Programs

Recognition Programs

Zusammenfassung

Red Sea Global Hospitality seeks a Front Desk Supervisor to oversee the Front Office, ensuring smooth guest check-ins/check-outs and exceptional service. You will lead and train the Front Desk team while coordinating with Housekeeping, Maintenance and other departments to meet guest expectations.

The role emphasizes leadership, guest satisfaction, and collaboration across departments to uphold the resort's standards and deliver a superior guest experience.

Qualifikationen

• Experience overseeing front desk operations and guest check-ins/outs.
• Strong leadership and team motivation skills.
• Excellent communication and guest service orientation.
• Ability to coordinate with Housekeeping, Maintenance and other departments.

Aufgaben

• Oversee daily front desk operations and service standards.
• Greet guests warmly and resolve inquiries promptly.
• Ensure accurate check-in/check-out and record-keeping.
• Lead, train, and evaluate Front Desk team.
• Coordinate with Concierge, Housekeeping, Maintenance to meet guest needs.
• Monitor guest feedback and maintain data integrity.

Kenntnisse

Front Desk Operations

Leadership

Guest Service

Communication

Conflict Resolution

Jobbeschreibung

Red Sea Global Hospitality seeks a Front Desk Supervisor to oversee the Front Office, ensuring smooth guest check-ins/check-outs and exceptional service. You will lead and train the Front Desk team while coordinating with Housekeeping, Maintenance and other departments to meet guest expectations.

The role emphasizes leadership, guest satisfaction, and collaboration across departments to uphold the resort's standards and deliver a superior guest experience.