Front Desk Receptionist

China State Construction Engrg.Corp LTD(KSA); Riyadh Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading construction and building company in Riyadh is seeking a Front Desk Receptionist to manage front desk operations and ensure positive client interactions. The role is key in providing a welcoming atmosphere and enhancing communication and customer service skills. Responsibilities include greeting visitors, handling calls, scheduling appointments, and coordinating with departments. The ideal candidate should possess strong communication skills and organizational abilities, with a focus on excellent customer service and attention to detail.

Responsibilities

• Greet and welcome visitors professionally.
• Answer and direct incoming calls.
• Schedule appointments and meetings for staff.
• Handle incoming and outgoing mail.
• Keep the front desk area tidy.
• Assist with administrative tasks.
• Coordinate with departments for effective communication.
• Monitor office supplies and place orders.
• Provide exceptional customer service.

Skills

Strong communication skills

Excellent organizational abilities

Proficiency in office software

Customer service orientation

Ability to work independently

Time management skills

Attention to detail

Job description

Overview

Join our team as a Front Desk Receptionist at our construction and building company in Al Muhammadiyah, Riyadh. This role is essential in providing a welcoming atmosphere for clients and visitors while managing front desk operations efficiently. As the first point of contact, you'll represent our company and ensure positive customer interactions.

This position offers opportunities to enhance your communication and customer service skills in a supportive team environment. We prioritize employee growth through comprehensive training, enabling you to confidently assist clients and understand our services better.

As you advance in your career, you will be encouraged to take on more responsibilities and explore various pathways within our organization. We are dedicated to creating a thriving environment where you can contribute to exciting projects in the construction industry.

Responsibilities

1. Greet and welcome visitors professionally, ensuring a positive first impression of the company.
2. Answer and direct incoming calls, utilizing a multi-line phone system for effective communication.
3. Schedule appointments and meetings for staff, optimizing time management with digital calendars.
4. Handle incoming and outgoing mail, maintaining an organized mailroom for easy access.
5. Keep the front desk area tidy and stocked with company materials for visitors.
6. Assist with administrative tasks like filing and data entry to support operational needs.
7. Coordinate with departments to facilitate communication and provide information to clients.
8. Monitor office supplies and place orders as needed to maintain operations.
9. Provide exceptional customer service by addressing inquiries and resolving issues promptly.

Skills

• Strong communication skills for effective interaction with clients and team members.
• Excellent organizational abilities to manage tasks and maintain an orderly workspace.
• Proficiency in office software for efficient task execution.
• Customer service orientation to enhance client satisfaction.
• Ability to work independently and collaboratively in a team.
• Time management skills to prioritize tasks effectively.
• Attention to detail for accuracy in documentation and communication.