Front Desk Host: Guest Experience Champion

Radisson Hotel Group; Eastern Province; On-site; SAR 28,000 - 39,000; Full time

Benefits offered by this job

Hotel discounts

Friends & Family discount

Breakfast discounts

F&B discounts

Spa discounts

Job summary

Radisson Hotel Group in Saudi Arabia is seeking a Receptionist to join our Front Office team, delivering warm welcomes, handling check-in/check-out, and assisting guests with inquiries to ensure an outstanding stay.

You will be the first point of contact, maintaining the guest experience with a friendly, proactive attitude. Prior front desk experience is helpful but not required; training will be provided.

Qualifications

• Experience in a similar position is beneficial but not essential.

Responsibilities

• You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Job description

Radisson Hotel Group in Saudi Arabia is seeking a Receptionist to join our Front Office team, delivering warm welcomes, handling check-in/check-out, and assisting guests with inquiries to ensure an outstanding stay.

You will be the first point of contact, maintaining the guest experience with a friendly, proactive attitude. Prior front desk experience is helpful but not required; training will be provided.