Front Desk Concierge & Visitor Experience

IHG Hotels & Resorts; Al Khobar; On-site; SAR 50,000 - 70,000; Full time

Job summary

IHG Hotels & Resorts in Al Khobar seeks a reception/office support professional to provide front-desk service for the Corporate Office on a rotating basis, adhering to company standards.

You will greet visitors, answer routine inquiries, manage conference room scheduling, issue badges, validate parking, and maintain a neat lobby while delivering courteous, professional service to colleagues and guests.

Qualifications

• High school diploma or equivalent is required.
• Experience as a receptionist or in customer service is preferred in a corporate environment.

Responsibilities

• Receive visitors and direct them appropriately.
• Respond to routine inquiries and escalate complex issues to the manager.
• Maintain knowledge of internal organizational changes and structure.
• Keep lobby area neat; host/hostess and offer beverages to guests.
• Schedule lobby conference rooms as needed.
• Validate parking passes for guests and visitors.
• Process name badges for visitors and maintain security protocols.

Skills

Customer service

Typing 45 wpm

Interpersonal skills

Phone etiquette

Education

High School Diploma or equivalent

Tools

PC software

Job description

IHG Hotels & Resorts in Al Khobar seeks a reception/office support professional to provide front-desk service for the Corporate Office on a rotating basis, adhering to company standards.

You will greet visitors, answer routine inquiries, manage conference room scheduling, issue badges, validate parking, and maintain a neat lobby while delivering courteous, professional service to colleagues and guests.