Fitness Receptionist — Growth, Benefits & Training

FAST FIT EMS; Riyadh; On-site; SAR 33,000 - 56,000; Full time

Benefits offered by this job

Competitive salaries

Comprehensive health coverage

Positive work environment

Specialized training

Career growth opportunities

Global exposure

30 days paid annual leave

Job summary

FAST FIT EMS is seeking dedicated Receptionists and Customer Service Representatives to join our team across 11 branches in Jeddah, Riyadh and Khobar. You will greet visitors, answer inquiries, direct calls, schedule appointments and support members with a friendly, professional approach.

This on-site role offers competitive salaries, comprehensive health coverage, a positive work environment, specialized training, and clear career growth opportunities with potential for global exposure.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or receptionist roles preferred (fitness or hospitality).
• Friendly, professional, and confident communication skills.
• Ability to handle member inquiries, registrations, and basic sales.
• Basic computer skills (booking systems, MS Office, or CRM software).
• Presentable appearance and positive attitude.

Responsibilities

• Customer Reception: Greet visitors and clients warmly and direct them to their desired location within the facility.
• Providing Information: Offer basic information about the products or services provided and answer any inquiries clients may have.
• Directing Phone Calls: Route incoming calls to the appropriate departments within the facility and handle simple inquiries over the phone.
• Handling Complaints: Address complaints professionally, striving to resolve them promptly or directing them to the appropriate person.
• Scheduling Appointments: Organize the schedule for pre-booked appointments to ensure no overlaps.
• Problem-Solving: Work to resolve any issues clients may face related to the services or products offered.
• Offering Additional Assistance: Provide extra help to clients by guiding them around the facility or advising on product choices.
• Maintaining a Positive Work Environment: Contribute to a positive work environment by interacting politely and professionally with clients and colleagues.

Skills

Customer service experience

Communication skills

Professionalism

Sales awareness

Education

High school diploma or equivalent

Tools

Booking systems

MS Office

CRM software

Job description

FAST FIT EMS is seeking dedicated Receptionists and Customer Service Representatives to join our team across 11 branches in Jeddah, Riyadh and Khobar. You will greet visitors, answer inquiries, direct calls, schedule appointments and support members with a friendly, professional approach.

This on-site role offers competitive salaries, comprehensive health coverage, a positive work environment, specialized training, and clear career growth opportunities with potential for global exposure.