First Mile Operations Supervisor - Lead, Improve & Deliver

Amazon; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global e-commerce company in Jeddah is seeking a First Mile Operations Supervisor to lead shift management in their operations. This role involves ensuring fulfillment of customer orders, training associates, and creating a safe working environment. The ideal candidate has leadership experience, can work flexible schedules, and possesses analytical skills with tools like Excel and Tableau. Join us to be part of an inclusive culture that values innovation and customer satisfaction.

Qualifications

• 1+ years of team leadership experience.
• Experience in a fast-paced, dynamic organization.
• Very good English language skills, able to communicate clearly.

Responsibilities

• Create a safe working environment and identify safety opportunities.
• Manage and train associates for optimal customer service.
• Ensure fulfillment of customer orders per quality and safety guidelines.
• Provide critical shift-related information to management.
• Engage with support functions to address performance issues.
• Solve logistics and supply chain challenges through data analysis.

Skills

Team leadership

Analytical skills

Communication skills

Flexibility

Education

High school diploma or equivalent

Tools

Excel

Tableau

Job description

A global e-commerce company in Jeddah is seeking a First Mile Operations Supervisor to lead shift management in their operations. This role involves ensuring fulfillment of customer orders, training associates, and creating a safe working environment. The ideal candidate has leadership experience, can work flexible schedules, and possesses analytical skills with tools like Excel and Tableau. Join us to be part of an inclusive culture that values innovation and customer satisfaction.