Field Services Engineer — Fitness Tech & Customer Advocate

Technogym S.p.A.; Riyadh; On-site; SAR 60,000 - 80,000; Full time

Job summary

Technogym S.p.A. is seeking a Services Engineer in Riyadh, Saudi Arabia. The role focuses on ensuring customer satisfaction through diligent resolution of service requests and installation of Technogym products. Ideal candidates will have 3-5 years of experience, a degree in Electronics or a similar field, and exceptional problem-solving skills. Passion for fitness and a proactive attitude are key to thriving in our dynamic environment. Join us to make a difference in the fitness industry.

Qualifications

• 3-5 years’ experience in a similar role.
• Transparency, intellectually open mind, and aptitude for teamwork.

Responsibilities

• Execute jobs in line with defined standard operating procedures.
• Manage stock of parts and guarantee high-level inventory record accuracy.
• Educate customers in the technical use and care of Technogym equipment.
• Perform proper management of service reports.

Skills

Mechanical / electronic engineering skills

Ability to troubleshoot, test, repair and service technical equipment

Knowledge of IT networking

Management of service orders

Repair business expertise

Client requests and complaints management

Working with mobile tools and applications

Education

Diploma / Degree in Electronics & communications or similar

Job description

Technogym S.p.A. is seeking a Services Engineer in Riyadh, Saudi Arabia. The role focuses on ensuring customer satisfaction through diligent resolution of service requests and installation of Technogym products. Ideal candidates will have 3-5 years of experience, a degree in Electronics or a similar field, and exceptional problem-solving skills. Passion for fitness and a proactive attitude are key to thriving in our dynamic environment. Join us to make a difference in the fitness industry.