Field Service Representative (Saudi Arabia)

TCOM; Saudi Arabia; On-site; SAR 120,000 - 180,000; Full time

Job summary

TCOM is seeking a Field Service Representative in Saudi Arabia to lead aerostat and related systems maintenance. The role requires 8+ years of hands-on experience and an active DoD Secret Clearance.

You will direct a team of technicians, perform complex maintenance, inspections, and training, and ensure safety and compliance with procedures. On-site position based in Saudi Arabia with responsibilities spanning mechanical, electrical, aerostat, and IT domains, including field testing, data

Qualifications

• Eight years hands-on experience in functional tasks on an aerostat system or related industry/military equivalent.
• Active DoD Secret Clearance required.
• Bachelor's degree or equivalent military/civilian training in a related discipline.

Responsibilities

• Lead mechanical, electrical/electronic, aerostat, or IT FSR tasks and direct other technicians.
• Proficient with standard mechanical/electrical hand tools, wiring, soldering, and test equipment.
• Maintain, troubleshoot and repair aerostat structures, hydraulic and electrical systems.
• Perform pre-and post-flight inspections, weather observation, helium topping, tether inspections, and emergency procedures.
• Provide troubleshooting direction remotely or on-site and train personnel as required.
• Prepare formal reports addressing technical, operational, and maintenance aspects.

Skills

lead mechanical tasks

wiring and soldering

aerostat maintenance

test equipment operation

flight crew duties

Education

Bachelor's degree in a related discipline or equivalent military training in a related discipline or equivalent civilian education required

Job description

Field Service Representative (Saudi Arabia)

Job Category: Field Operations and Support

Requisition Number: FIELD001441

• Posted : October 15, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

Working Procedure:
The following are the usual major job duties but this job description does not preclude the performance of others, duties by the incumbent, nor the question being raised on the proper rate of pay for the assignment.

• Perform the role of lead mechanical, electrical/electronic, aerostat, or IT FSR to direct other FSR's and technicians in the performance of selected operation and maintenance tasks
• Direct the efforts of other FSR's as assigned
• Proficient at a wide range of technician tasks to include using standard mechanical and electrical hand tools, mechanical disassembly/assembly, wiring, soldering, operating standard and unique test equipment, repairing aerostat fabric and handling high-pressure gases
• Maintain, troubleshoot and repair mechanical structures, aerostat structures, hydraulic systems, fiber optic components, avionics and electrical components
• Maintain, troubleshoot and repair ground systems such as generators, communication, and weather systems
• Perform as a senior member of the aerostat flight crew for the purpose of aerostat line handling; pre-and post-flight inspection; weather observation; helium toppings; snubbing; inflations/ deflations; tether inspections, proficiency in all emergency procedures for both moored and airborne flight aerostat operations
• Perform both corrective and preventive maintenance on structural, hydraulic, electrical/electronic, aerostat, or IT equipment
• Responsible for identifying field operational problems and developing solutions
• Operate all standard, and special test and support equipment including any calibration and repair activities that can be performed at the site level
• Conduct field tests; analyze test data and submit appropriate test reports
• Install approved engineering change proposals, modifications, and upgrades
• Assist in accident investigations
• Perform as a member of the Critical Response Team as directed
• Perform site surveys, emplacement, and displacement activities
• Read understand and apply information and instructions obtained from operational, technical and vendor manuals
• Research, prepare and submit written reports and field correspondence addressing all technical, operational and maintenance aspects of the electrical/electronic, mechanical, aerostat, or IT area for which they are responsible
• Provide troubleshooting direction to the sites either telephonically, via email, or at the location
• Provide training to personnel as required
• Ensure all failed hardware is properly documented and sent for repair or disposed of and re-ordered
• Ensure safety and security procedures are practiced in all phases of aerostat operation and maintenance
• Perform other duties and responsibilities as assigned

Education Requirement:

Bachelor's degree in a related discipline or equivalent military training in a related discipline or equivalent civilian education required

Experience Required:

Requires a minimum of eight years of hands‑on experience in functional tasks either on an aerostat system or a related industry/military equivalent.

Additional formal training.Cross functional skills.Recognized subject matter expert (SME) on several systems.Ability to act independently.Lead lower classified technicians of any skill set.

Must possess an active DoD Secret Clearance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.