Field Service Representative

NANA Regional Corporation; Saudi Arabia; On-site; SAR 262,467 - 412,448; Full time

Job summary

NANA Regional Corporation is looking for a Field Service Representative (FSR) in Saudi Arabia to provide maintenance support for THAAD-related equipment. This role requires extensive experience in maintaining tactical vehicles and generating systems, ensuring operational readiness.

The ideal candidate will have 8–15 years of relevant experience and be trained as a Wheeled Vehicle Mechanic. The position demands flexibility in work hours to meet mission needs and adherence to military standards.

Qualifications

• 8–15 years of relevant maintenance experience supporting tactical or commercial heavy equipment.
• Experience with powertrain systems, transmissions, differentials, transfer cases.
• Ability to perform maintenance using OEM Technical Manuals and standard procedures.

Responsibilities

• Perform preventive and corrective maintenance on assigned equipment in accordance with OEM technical guidance.
• Maintain and repair heavy tactical wheeled vehicles and battery support equipment.
• Support mission requirements through flexible work hours as needed to maintain equipment readiness.

Skills

Wheeled Vehicle Mechanic Certification

Diesel Engine Maintenance

Hydraulic Systems Troubleshooting

Preventive Maintenance Checks and Services (PMCS)

Education

91B Wheeled Vehicle Mechanic or equivalent

Tools

Technical Manuals (TMs)

Job description

The Field Service Representative (FSR) provides conventional maintenance support for Terminal High Altitude Area Defense (THAAD) associated support equipment at designated locations within the Kingdom of Saudi Arabia. The position supports a level‑of‑effort best‑effort maintenance construct focused on sustaining operational readiness of tactical vehicles, generators, and material handling equipment. The FSR operates as an in‑country resource assigned to a specific site and performs maintenance in accordance with applicable OEM Technical Manuals (TMs) and Technical Bulletins (TBs) under Foreign Military Sales (FMS) program requirements.

Responsibilities

• Perform preventive and corrective maintenance on assigned equipment in accordance with OEM technical guidance.
• Maintain and repair heavy tactical wheeled vehicles (HEMTT family), trailers, and battery support equipment.
• Maintain material handling equipment (MHE) including rough terrain and multi‑directional forklifts.
• Maintain power generation systems including HDT DRASH generators and 5kW HEMTT‑mounted generators, Kubota and Cummins variants.
• Conduct scheduled maintenance services semi‑annual and annual.
• Execute diagnostics, troubleshooting, and fault isolation across mechanical, electrical, and hydraulic systems.
• Perform component‑level repair and replacement e.g., starters, alternators, fuel system components, belts, filters, and electrical assemblies.
• Conduct inspections, testing, and adjustments to ensure equipment serviceability and operational readiness.
• Utilize Technical Manuals (TMs) and maintenance documentation to ensure compliance with established standards.
• Maintain accurate maintenance records and provide status updates as required.
• Operate independently as the sole FSR at assigned location and coordinate maintenance priorities with supported units.
• Support mission requirements through flexible work hours as needed to maintain equipment readiness.

Qualifications

• Trained and qualified in accordance with 91B Wheeled Vehicle Mechanic or an equivalent military commercial certification.
• 8–15 years of relevant maintenance experience supporting tactical or commercial heavy equipment.
• Demonstrated experience with diesel engine maintenance and repair.
• Experience with powertrain systems, transmissions, differentials, transfer cases.
• Experience troubleshooting hydraulic and electrical systems.
• Experience with preventive maintenance checks and services (PMCS).
• Ability to perform maintenance using OEM Technical Manuals and standard procedures.
• Experience working independently in field or OCONUS environments.

Preferred Qualifications

• Prior experience supporting THAAD or similar defense systems.
• Previous Field Service Representative (FSR) or Contractor Logistics Support (CLS) experience.
• Familiarity with HEMTT platforms, MHE, and military support equipment.
• Experience supporting programs in Saudi Arabia or similar operational environments.
• Experience with generator maintenance and power generation systems.
• Knowledge of air conditioning repair and maintenance principles.
• Saudi Nationals preferred.

Additional Requirements

• Ability to meet medical, security, and deployment requirements for in‑country assignment.
• Ability to work in austere or remote environments with limited external support.
• Must be capable of lifting, carrying, and operating maintenance equipment and tools as required.
• Willingness to support extended hours based on mission requirements.