Field Service Representative - Conventional Maintenance (Kingdom of Saudi Arabia)

Akima; Dammam; On-site; SAR 224,971 - 299,962; Full time

Job summary

Pinnacle Solutions is seeking a Field Service Representative based in Tabuk, Saudi Arabia. This role includes performing maintenance on tactical vehicles and supporting operational readiness across the Kingdom.

The ideal candidate will possess military or equivalent certifications, with 8-15 years of experience, and must effectively work independently in remote locations, ensuring compliance with OEM standards and maintenance documentation.

The position emphasizes flexible work hours and capability to troubleshoot various systems, fulfilling crucial mission requirements.

Qualifications

• 8–15 years of relevant maintenance experience supporting tactical or commercial heavy equipment.
• Ability to perform maintenance using OEM Technical Manuals and standard procedures.
• Demonstrated experience with powertrain systems and diagnostics.

Responsibilities

• Perform preventive and corrective maintenance on assigned equipment.
• Maintain and repair heavy tactical wheeled vehicles and material handling equipment.
• Conduct scheduled maintenance services and inspections.

Skills

Preventive Maintenance Checks and Services (PMCS)

Diesel engine maintenance and repair

Hydraulic system troubleshooting

Electrical system troubleshooting

Education

91B Wheeled Vehicle Mechanic or equivalent military/commercial certification

Job description

Pinnacle Solutions is seeking a Field Service Representative located in Tabuk, Saudi Arabia. The FSR provides maintenance support for THAAD-associated support equipment at designated locations within the Kingdom. This role supports a LOE, best-effort maintenance approach focused on sustaining operational readiness of tactical vehicles, generators, and material handling equipment. The FSR operates as an in-country resource assigned to a specific site and performs maintenance in accordance with OEM Technical Manuals (TMs) and Technical Bulletins (TBs) under Foreign Military Sales (FMS) program requirements.

Responsibilities

• Perform preventive and corrective maintenance on assigned equipment in accordance with OEM technical guidance.
• Maintain and repair:
• Heavy tactical wheeled vehicles (HEMTT family).
• Trailers and battery support equipment.
• Material Handling Equipment (MHE), including rough terrain and multi-directional forklifts.
• Power generation systems, including HDT DRASH generators and 5kW HEMTT-mounted generators (Kubota/Cummins variants).
• Conduct scheduled maintenance services (semi-annual and annual).
• Execute diagnostics, troubleshooting, and fault isolation across mechanical, electrical, and hydraulic systems.
• Perform component-level repair and replacement (e.g., starters, alternators, fuel system components, belts, filters, and electrical assemblies).
• Conduct inspections, testing, and adjustments to ensure equipment serviceability and operational readiness.
• Utilize Technical Manuals (TMs) and maintenance documentation to ensure compliance with established standards.
• Maintain accurate maintenance records and provide status updates as required.
• Operate independently as the sole FSR at the assigned location and coordinate maintenance priorities with supported units.
• Support mission requirements through flexible work hours as needed to maintain equipment readiness.

Qualifications

• Trained and qualified in accordance with 91B Wheeled Vehicle Mechanic or equivalent military/commercial certification.
• 8–15 years of relevant maintenance experience supporting tactical or commercial heavy equipment.
• Demonstrated experience with:
• Diesel engine maintenance and repair.
• Powertrain systems (transmissions, differentials, transfer cases).
• Hydraulic and electrical system troubleshooting.
• Preventive Maintenance Checks and Services (PMCS).
• Ability to perform maintenance using OEM Technical Manuals and standard procedures.
• Experience working independently in field or OCONUS environments.

Preferred Qualifications

• Prior experience supporting THAAD or similar defense systems.
• Previous Field Service Representative (FSR) or Contractor Logistics Support (CLS) experience.
• Familiarity with HEMTT platforms, MHE, and military support equipment.
• Experience supporting programs in Saudi Arabia or similar operational environments.
• Experience with generator maintenance and power generation systems.
• Knowledge of air conditioning repair and maintenance principles.
• Saudi Nationals preferred.

Additional Requirements

• Ability to meet medical, security, and deployment requirements for in-country assignment.
• Ability to work in austere or remote environments with limited external support.
• Must be capable of lifting, carrying, and operating maintenance equipment and tools as required.
• Willingness to support extended hours based on mission requirements.