Field Service Representative - Conventional Maintenance

NANA Regional Corporation; Eastern Province; On-site; SAR 187,476 - 262,467; Full time

Job summary

Pinnacle Solutions is seeking a Field Service Representative in Tabuk, Saudi Arabia, to provide conventional maintenance support for THAAD associated equipment. The role involves performing preventive and corrective maintenance on tactical vehicles and power-generation systems.

Qualified candidates will have 8-15 years of experience in heavy equipment maintenance and must be comfortable working independently in challenging environments. Responsibilities include diagnostics, maintenance execution, and record keeping.

Qualifications

• 8-15 years of relevant maintenance experience supporting tactical or commercial heavy equipment.
• Experience working independently in field or OCONUS environments.
• Ability to lift, carry, and operate maintenance equipment and tools.

Responsibilities

• Perform preventive and corrective maintenance on assigned equipment.
• Conduct diagnostics, troubleshooting, and fault isolation.
• Maintain accurate maintenance records and provide status updates.

Skills

Diesel engine maintenance

Hydraulic and electrical system troubleshooting

Preventive Maintenance Checks and Services (PMCS)

Field Service Representative experience

Ability to work independently

Education

91B Wheeled Vehicle Mechanic or equivalent

Job description

Pinnacle Solutions is looking for a Field Service Representative to work in Tabuk, Saudi Arabia. The Field Service Representative (FSR) provides conventional maintenance support for Terminal High Altitude Area Defense (THAAD) associated support equipment at designated locations within the Kingdom of Saudi Arabia. This position supports a best‑effort maintenance construct focused on sustaining operational readiness of tactical vehicles, generators, and material handling equipment. The FSR operates as an in‑country resource assigned to a specific site and performs maintenance in accordance with applicable OEM Technical Manuals (TMs) and Technical Bulletins (TBs) under Foreign Military Sales (FMS) program requirements.

Responsibilities

• Perform preventive and corrective maintenance on assigned equipment in accordance with OEM technical guidance
• Maintain and repair heavy tactical wheeled vehicles (HEMTT family), trailers and battery support equipment
• Maintain Material Handling Equipment (MHE) including rough terrain and multi‑directional forklifts
• Maintain power‑generation systems including HDT DRASH generators and 5kW HEMTT‑mounted generators, Kubota and Cummins variants
• Conduct scheduled maintenance services semi‑annual and annual
• Execute diagnostics, troubleshooting and fault isolation across mechanical, electrical and hydraulic systems
• Perform component‑level repair and replacement (e.g., starters, alternators, fuel system components, belts, filters and electrical assemblies)
• Conduct inspections, testing and adjustments to ensure equipment serviceability and operational readiness
• Utilize Technical Manuals (TMs) and maintenance documentation to ensure compliance with established standards
• Maintain accurate maintenance records and provide status updates as required
• Operate independently as the sole FSR at the assigned location and coordinate maintenance priorities with supported units
• Support mission requirements through flexible work hours as needed to maintain equipment readiness

Qualifications

• Trained and qualified in accordance with 91B Wheeled Vehicle Mechanic or equivalent military/commercial certification
• 8 15 years of relevant maintenance experience supporting tactical or commercial heavy equipment
• Demonstrated experience with diesel engine maintenance and repair
• Experience with powertrain systems (transmissions, differentials, transfer cases)
• Hydraulic and electrical system troubleshooting
• Preventive Maintenance Checks and Services (PMCS)
• Ability to perform maintenance using OEM Technical Manuals and standard procedures
• Experience working independently in field or OCONUS environments
• Prior experience supporting THAAD or similar defense systems
• Previous Field Service Representative (FSR) or Contractor Logistics Support (CLS) experience
• Familiarity with HEMTT platforms, MHE, and military support equipment
• Experience supporting programs in Saudi Arabia or similar operational environments
• Experience with generator maintenance and power generation systems
• Knowledge of air conditioning repair and maintenance principles
• Ability to meet medical, security, and deployment requirements for in‑country assignment
• Ability to work in austere or remote environments with limited external support
• Must be capable of lifting, carrying, and operating maintenance equipment and tools as required
• Willingness to support extended hours based on mission requirements