FBA Inbound Ops Program Manager – KSA

Amazon Inc.; Riyadh; On-site; SAR 180,000 - 240,000; Full time

Job summary

Amazon MENA is seeking an experienced Program Manager II to own end-to-end FBA inbound operations for KSA. The role is the single-threaded owner of the inbound lifecycle, coordinating seller appointments, drop-offs, receiving, and stow across multiple Fulfillment Centers while working with diverse seller ecosystems.

The program manager drives strategy and operational excellence, partnering with supply chain, fulfillment ops, technology, and business teams to deliver goals with minimal

Qualifications

• 4+ years of program or project management experience.
• 4+ years of working cross functionally with tech and non-tech teams experience.
• 4+ years of defining and implementing process improvement initiatives using data and metrics experience.
• Bachelor's degree.
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
• Experience defining program requirements and using data and metrics to determine improvements.

Responsibilities

• Own the full FBA inbound lifecycle for KSA, serving as the single-threaded owner for inbound speed and operational excellence programs.
• Develop and maintain forecasting models and capacity plans, driving forecast accuracy through continuous model refinement and cross-functional alignment.
• Lead end-to-end peak event planning and execution, including capacity modeling, contingency strategies, and leadership reporting to ensure operational stability under constraints.
• Drive cross-functional program management by influencing senior stakeholders across supply chain, fulfillment operations, technology, and business teams without direct authority.
• Own process improvement and change management initiatives including new site launch readiness, defect reduction programs, and throughput efficiency improvements.
• Set mechanisms, devise metrics, and build scalable processes that shift the operation from reactive problem-solving to predictive, preventive management.

Skills

Program management

Cross-functional collaboration

Data and metrics analysis

Education

Bachelor's degree

Tools

Excel

SQL

Job description

Amazon MENA is seeking an experienced Program Manager II to own end-to-end FBA inbound operations for KSA. The role is the single-threaded owner of the inbound lifecycle, coordinating seller appointments, drop-offs, receiving, and stow across multiple Fulfillment Centers while working with diverse seller ecosystems.

The program manager drives strategy and operational excellence, partnering with supply chain, fulfillment ops, technology, and business teams to deliver goals with minimal