Executive AI Transformation Strategist
Servicenow
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Job summary
ServiceNow is seeking a Senior Customer Advisory leader to engage executives and guide digital transformation across select customers in the region. You will lead discovery workshops, develop business cases and multi-year roadmaps, and collaborate with sales and customer success to shape regional account plans.
Travel up to 40% may be required. Ideal candidates bring 10+ years in management consulting or strategy roles with technology vendors, executive presence, and strong abilities in
Qualifications
- 10+ years of relevant experience as a Management consultant or strategy leader with a technology vendor
- Experience leading digital transformation projects or enterprise software deployments
- Executive relationships and ability to simplify complex topics for C-level audiences
- Experience developing and communicating business cases, roadmaps, and outcomes
Responsibilities
- Engage executives to scope and manage advisory engagements at select customers
- Lead discovery workshops with customer leadership to understand goals and challenges
- Document and present insights and recommended solutions and business cases
- Create high-quality deliverables communicating strategic alignment and multi-year roadmaps
- Collaborate with Sales and Customer Success to shape account plans and strategy
- Identify opportunities to create new IP and improve methodologies
- Travel up to 40% to meet with clients and stakeholders
Skills
Job description
ServiceNow is seeking a Senior Customer Advisory leader to engage executives and guide digital transformation across select customers in the region. You will lead discovery workshops, develop business cases and multi-year roadmaps, and collaborate with sales and customer success to shape regional account plans.
Travel up to 40% may be required. Ideal candidates bring 10+ years in management consulting or strategy roles with technology vendors, executive presence, and strong abilities in
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