Posted on: Mar 16, 2026.
Role Overview
We are seeking a seasoned Enterprise Account Manager to lead Classera’s engagement with large government and semi‑government entities in Saudi Arabia. This role focuses on strategic, high‑value enterprise accounts, including ministries, national authorities, large government programs, and central agencies driving workforce transformation under Saudi Vision 2030.
The role requires managing complex, multi‑stakeholder sales cycles, positioning Classera as a long‑term training and workforce development partner, and closing large‑scale, multi‑year training engagements.
The ideal candidate has deep experience in B2G enterprise sales, strong executive presence, and a consultative mindset suited for national‑scale training initiatives.
Key Responsibilities
1. Strategic Account Ownership & Relationship Management
- Own and grow a portfolio of enterprise‑level government accounts, including ministries, national authorities, and large public‑sector entities.
- Build trusted relationships with senior decision‑makers (Deputy Ministers, VPs, Directors of HR, Training, Digital Transformation, and Strategy).
- Act as the single point of accountability for commercial success, customer satisfaction, and long‑term account growth.
- Lead executive business reviews, strategic planning sessions, and value realization discussions.
2. Enterprise Deal Development & Closure
- Lead complex, high‑value sales cycles, often involving:
- Multi‑year contracts
- Large user volumes
- Multiple departments and stakeholders
- Customized training programs and platforms
- Shape and drive enterprise opportunities from early discovery through contract signature.
- Lead or coordinate responses to RFPs, RFQs, and tenders, including commercial strategy, pricing, and value articulation.
- Negotiate contracts in alignment with Classera’s financial and strategic objectives.
3. Solution & Value‑Based Selling
- Diagnose enterprise workforce challenges and position Classera’s training solutions accordingly.
- Design tailored training and upskilling solutions, including:
- National or organization‑wide training platforms
- Leadership and professional certification programs
- Digital academies and learning passports
- Analytics and workforce insights dashboards
- Articulate ROI, impact, and alignment with national transformation goals.
4. Account Expansion & Revenue Growth
- Identify and drive expansion opportunities within enterprise accounts (new departments, additional programs, scale‑up initiatives).
- Partner with Customer Success, Delivery, and PMO teams to ensure successful implementation and long‑term adoption.
- Own renewals, contract expansions, and upsell strategy for assigned accounts.
- Ensure customer outcomes are clearly documented and leveraged for future growth.
5. Government Ecosystem & Stakeholder Engagement
- Actively engage in the government training and workforce ecosystem, including national initiatives, task forces, and sector programs.
- Maintain awareness of government priorities, funding programs, and policy directions related to human capital development.
- Support strategic partnerships with government‑affiliated entities, training bodies, and ecosystem partners.
6. Internal Leadership & Collaboration
- Work closely with:
- Presales and Solution Consultants
- Product and Training Solutions teams
- PMO, Delivery, and Customer Success
- Finance and Legal teams
- Maintain accurate pipeline, forecasting, and account plans in CRM.
- Provide market feedback to influence product roadmap and offering design.
Key Success Metrics (KPIs)