Engineer - Sales

Mohammed Mansour Al-Rumaih (MMR KSA); Jeddah; On-site; SAR 250,000 - 390,000; Full time

Job summary

Mohammed Mansour Al-Rumaih (MMR KSA) is seeking a Sales Engineer to drive sales opportunities through technical presentations, demonstrations, and robust solution designs. You will coordinate with internal teams to address customer needs, enable channel resources, and support post-sale deployment to ensure smooth onboarding and high customer ROI.

The role requires a Bachelor’s degree in Computer Engineering or Computer Science and a minimum of 5 years of relevant experience.

Qualifications

• Bachelor’s degree in Computer Engineering, Computer Science or related field.
• At least 5 years of relevant experience.
• Proven ability to present and demonstrate complex technical solutions.

Responsibilities

• Drive sales opportunities through technical presentations, demos, POCs, and pilots.
• Collaborate with support and professional services to ensure customer satisfaction throughout the sales cycle.
• Assist in deployment and implementation post-sale to ensure smooth onboarding.
• Deliver customer training sessions and create user documentation to maximize adoption.
• Maintain strong relationships with customers and partners to encourage renewals and upsell opportunities.
• Provide technical enablement to channel and internal resources.

Skills

Technical presentations

Demos and POCs

Solution design

Pre-sales

Customer training

Education

Bachelor’s degree in Computer Engineering/CS

Job description

Job Scope

The Sales Engineer is accountable for driving sales opportunities through technical presentations, demonstrations, and solution designs, ensuring seamless implementation and customer satisfaction post-sale. S/He collaborates with internal teams to provide feedback, address customer needs, and identify upselling opportunities to enhance customer adoption and ROI.

Job Title

Sales Engineer

Job Scope

The Sales Engineer is accountable for driving sales opportunities through technical presentations, demonstrations, and solution designs, ensuring seamless implementation and customer satisfaction post-sale. S/He collaborates with internal teams to provide feedback, address customer needs, and identify upselling opportunities to enhance customer adoption and ROI.

Main Duties And Responsibilities

• Drive sales opportunities by leveraging technical accelerators such as presentations, demonstrations, Proof of Concepts (POCs), and potentially engaging in pilot programs with professional services;
• Participate in technical sales cadence calls and communicate with other technical teams such as support and professional services throughout the sales cycle to ensure overall customer satisfaction;
• Assist in the deployment and implementation of solutions post-sale, ensuring smooth customer onboarding and addressing technical challenges;
• Deliver customer training sessions and create user documentation to maximize solution adoption and ROI;
• Act as a trusted advisor by maintaining strong relationships with customers and partners, ensuring long-term renewals, and addressing issues impacting satisfaction;
• Provide technical product enablement and mentoring to channel and internal resources;
• Serve as a subject matter expert in solution designs for the assigned products and services, offering appropriate product recommendations;
• Monitor customer adoption and suggest enhancements to improve outcomes and satisfaction;
• Collaborate with sales and product teams to qualify opportunities, present solution proposals, and contribute feedback on customer needs for product development;
• Engage internal resources (e.g., product management, marketing, support) to close sales opportunities and resolve implementation issues;
• Complete both pre-sales and post-sales documentation accurately to support the entire sales lifecycle;
• Work closely with product teams to provide feedback from implementation experiences to improve product offerings;
• Identify opportunities for upselling or cross-selling, driving additional revenue streams.

Position Requirements

Education

Bachelor’s degree in Computer Engineering, Computer Science or any other related field.

Experience

At least 5 years of relevant experience