Engineer - Sales

Midis Group; Jeddah; On-site; SAR 120,000 - 240,000; Full time

Job summary

Midis Group is seeking a Sales Engineer in Jeddah to drive sales opportunities through technical presentations, demonstrations, and solution designs, ensuring seamless implementation and customer satisfaction post-sale. You will collaborate with internal teams to address customer needs and identify upsell opportunities to boost ROI.

The role requires a Bachelor's degree in Computer Engineering or Computer Science and at least 5 years of relevant experience, with responsibilities spanning

Qualifications

• Bachelor's degree in Computer Engineering, Computer Science or related field.
• At least 5 years of relevant experience.

Responsibilities

• Drive sales opportunities via technical presentations, demos, and POCs.
• Collaborate with internal teams (sales, support, professional services) to ensure customer satisfaction.
• Assist in deployment and implementation of solutions post-sale and onboarding.
• Deliver customer training sessions and create user documentation to maximize adoption.
• Maintain relationships with customers and partners to support renewals and upsell opportunities.

Skills

Technical presentations

Demos

Solution design

Upselling opportunities

Customer training

Education

Bachelor's degree in Computer Engineering/CS

Job description

Job Title Sales Engineer

Job Scope

The Sales Engineer is accountable for driving sales opportunities through technical presentations demonstrations and solution designs ensuring seamless implementation and customer satisfaction post-sale S He collaborates with internal teams to provide feedback address customer needs and identify upselling opportunities to enhance customer adoption and ROI

Main Duties and Responsibilities

Drive sales opportunities by leveraging technical accelerators such as presentations demonstrations Proof of Concepts POCs and potentially engaging in pilot programs with professional services Participate in technical sales cadence calls and communicate with other technical teams such as support and professional services throughout the sales cycle to ensure overall customer satisfaction Assist in the deployment and implementation of solutions post-sale ensuring smooth customer onboarding and addressing technical challenges Deliver customer training sessions and create user documentation to maximize solution adoption and ROI Act as a trusted advisor by maintaining strong relationships with customers and partners ensuring long-term renewals and addressing issues impacting satisfaction Provide technical product enablement and mentoring to channel and internal resources Serve as a subject matter expert in solution designs for the assigned products and services offering appropriate product recommendations Monitor customer adoption and suggest enhancements to improve outcomes and satisfaction Collaborate with sales and product teams to qualify opportunities present solution proposals and contribute feedback on customer needs for product development Engage internal resources e g product management marketing support to close sales opportunities and resolve implementation issues Complete both pre-sales and post-sales documentation accurately to support the entire sales lifecycle Work closely with product teams to provide feedback from implementation experiences to improve product offerings Identify opportunities for upselling or cross-selling driving additional revenue streams

Position Requirements

Education Bachelor s degree in Computer Engineering, Computer Science or any other related field.

Experience At least 5 years of relevant experience