E-Commerce Operations Specialist

Sisco; Riyad Al Khabra; On-site; SAR 60,000 - 90,000; Full time

Job summary

Sisco Jobs is recruiting an E-Commerce Operations Executive to manage day-to-day online store operations in Saudi Arabia, including order fulfillment, inventory updates, shipment handling, and dispatch coordination.

You will handle returns, process customer inquiries, and support order flow to ensure a smooth customer experience. Sisco Jobs seeks motivated professionals with e-commerce or logistics experience and a focus on accuracy and timely execution.

Qualifications

• Diploma or Bachelor's degree is required.
• Experience in e-commerce operations or logistics is preferred.
• Ability to manage day-to-day online store workflows with accuracy.

Responsibilities

• Process and fulfill online customer orders accurately and on time.
• Receive incoming shipments and verify items against documentation.
• Pick, pack, and prepare orders for dispatch.
• Update inventory records and maintain order statuses.
• Coordinate with courier companies for order movement.
• Process returns and exchanges per procedures.
• Handle basic customer queries relating to orders and deliveries.
• Maintain smooth daily order flow and operational activities.

Skills

E-Commerce Operations

Order Fulfillment

Inventory Management

Logistics Coordination

Returns Management

Education

Diploma or Bachelor's degree

Bachelor's degree in Business Administration/Logistics/Commerce

Job description

Sisco Jobs is recruiting an E-Commerce Operations Executive to manage day-to-day online store operations in Saudi Arabia, including order fulfillment, inventory updates, shipment handling, and dispatch coordination.

You will handle returns, process customer inquiries, and support order flow to ensure a smooth customer experience. Sisco Jobs seeks motivated professionals with e-commerce or logistics experience and a focus on accuracy and timely execution.