E-Commerce Operations Executive

Sisco; Riyad Al Khabra; On-site; SAR 60,000 - 90,000; Full time

Job summary

Sisco Jobs is recruiting an E-Commerce Operations Executive to manage day-to-day online store operations in Saudi Arabia, including order fulfillment, inventory updates, shipment handling, and dispatch coordination.

You will handle returns, process customer inquiries, and support order flow to ensure a smooth customer experience. Sisco Jobs seeks motivated professionals with e-commerce or logistics experience and a focus on accuracy and timely execution.

Qualifications

• Diploma or Bachelor's degree is required.
• Experience in e-commerce operations or logistics is preferred.
• Ability to manage day-to-day online store workflows with accuracy.

Responsibilities

• Process and fulfill online customer orders accurately and on time.
• Receive incoming shipments and verify items against documentation.
• Pick, pack, and prepare orders for dispatch.
• Update inventory records and maintain order statuses.
• Coordinate with courier companies for order movement.
• Process returns and exchanges per procedures.
• Handle basic customer queries relating to orders and deliveries.
• Maintain smooth daily order flow and operational activities.

Skills

E-Commerce Operations

Order Fulfillment

Inventory Management

Logistics Coordination

Returns Management

Education

Diploma or Bachelor's degree

Bachelor's degree in Business Administration/Logistics/Commerce

Job description

We are Sisco Jobs, a recruitment consultancy based in Trichy, Tamil Nadu. We are hiring for the position of E-Commerce Operations Executive in Saudi Arabia. Sisco Jobs is seeking skilled, motivated professionals to manage the day-to-day operations of an online store. The role involves order fulfillment, inventory updates, shipment handling, dispatch coordination, returns, and customer order support. If you meet the requirements below, apply early as positions are limited.

Key Responsibilities

• Process and fulfill online customer orders accurately and on time.
• Receive incoming shipments and verify items against shipment documentation.
• Pick, pack, and prepare customer orders for safe and timely dispatch.
• Update inventory records and maintain accurate order statuses.
• Coordinate with courier companies and delivery partners for order movement.
• Process customer returns and exchanges according to operational procedures.
• Handle basic customer queries relating to orders, deliveries, returns, and exchanges.
• Manage routine e-commerce operational activities and maintain smooth daily order flow.

Required Skills

1. E-Commerce Operations — Ability to manage day-to-day online store operational workflows.
2. Order Fulfillment — Knowledge of processing, picking, packing, and dispatching customer orders.
3. Inventory Management — Ability to maintain accurate inventory and stock movement records.
4. Logistics Coordination — Ability to coordinate shipments with couriers and delivery partners.
5. Returns Management — Knowledge of handling product returns and exchanges efficiently.

Preferred Skills

• Warehouse operations experience
• Shipment receiving and verification
• Basic customer order support

Work Experience Requirements

Previous experience in e-commerce operations, order fulfillment, inventory, warehouse operations, or logistics is preferred. The posting does not specify a minimum or maximum number of years of experience.

Education

• Minimum: Typical qualification: Diploma or Bachelor's degree
• Preferred: Typical qualification: Bachelor's degree in Business Administration, Logistics, Supply Chain, Commerce, or a related discipline

Contact Number - 97868 88866