E-Commerce Operations Executive

siscojobs; Riyadh; On-site; SAR 40,000 - 60,000; Full time

Job summary

Sisco Jobs in Saudi Arabia is hiring for an E-Commerce Operations Executive to manage day-to-day online store activities, including order fulfillment, inventory updates, and shipment handling. The role requires coordinating with couriers, handling returns, and providing customer order support to ensure smooth daily order flow.

Diploma or Bachelor's degree is preferred, with experience in e-commerce operations and logistics advantageous.

Qualifications

• Experience in e-commerce operations and order fulfillment.
• Knowledge of maintaining inventory and stock movement records.
• Familiarity with coordinating shipments and courier partners.

Responsibilities

• Process and fulfill online customer orders accurately and on time.
• Receive incoming shipments and verify items against shipment documentation.
• Pick, pack, and prepare customer orders for dispatch.
• Update inventory records and maintain accurate order statuses.
• Coordinate with couriers and delivery partners for order movement.
• Process returns and exchanges per procedures.
• Handle basic customer queries relating to orders, deliveries, returns.

Skills

E-commerce Operations

Order Fulfillment

Inventory Management

Logistics Coordination

Returns Management

Education

Diploma or Bachelor’s degree

Bachelor’s degree in Business Admin/Logistics/SC/Commerce

Job description

We are Sisco Jobs, a recruitment consultancy based in Trichy, Tamil Nadu. We are hiring for the position of E-Commerce Operations Executive in Saudi Arabia. Sisco Jobs is seeking skilled, motivated professionals to manage the day-to-day operations of an online store. The role involves order fulfillment, inventory updates, shipment handling, dispatch coordination, returns, and customer order support.

Key Responsibilities

• Process and fulfill online customer orders accurately and on time.
• Receive incoming shipments and verify items against shipment documentation.
• Pick, pack, and prepare customer orders for safe and timely dispatch.
• Update inventory records and maintain accurate order statuses.
• Coordinate with courier companies and delivery partners for order movement.
• Process customer returns and exchanges according to operational procedures.
• Handle basic customer queries relating to orders, deliveries, returns, and exchanges.
• Manage routine e-commerce operational activities and maintain smooth daily order flow.

Required Skills

• E-Commerce Operations — Ability to manage day-to-day online store operational workflows.
• Order Fulfillment — Knowledge of processing, picking, packing, and dispatching customer orders.
• Inventory Management — Ability to maintain accurate inventory and stock movement records.
• Logistics Coordination — Ability to coordinate shipments with couriers and delivery partners.
• Returns Management — Knowledge of handling product returns and exchanges efficiently.

Preferred Skills

• Warehouse operations experience
• Shipment receiving and verification
• Basic customer order support

Work Experience Requirements

Previous experience in e-commerce operations, order fulfillment, inventory, warehouse operations, or logistics is preferred. The posting does not specify a minimum or maximum number of years of experience.

Education

Minimum: Typical qualification: Diploma or Bachelor's degree

Preferred: Typical qualification: Bachelor's degree in Business Administration, Logistics, Supply Chain, Commerce, or a related discipline

Contact Information

Contact Number – 97868 88866