Digital Banking Strategy Lead

leading-edge

Jeddah

On-site

SAR 240,000 - 400,000

Full time

4 days ago

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Job summary

A Digital Banking Manager in Jeddah is responsible for developing and implementing digital banking strategies to enhance customer experience, drive business growth, and improve operational efficiency.

The role oversees online and mobile banking channels, launches new digital products, analyzes data to inform decisions, and ensures the security of digital systems while collaborating with IT, marketing, and customer service teams.

Qualifications

Experience in digital banking, online banking, or mobile banking.
Proficiency with digital banking platforms, technologies, and tools.
Understanding of business operations, customer needs, and market trends.
Ability to lead and manage teams, drive projects, and achieve results.
Strong analytical and problem-solving skills with ability to interpret data.

Responsibilities

Develops and executes digital banking strategies to meet business objectives.
Oversees digital channels, such as online banking, mobile banking, and social media.
Enhances customer experience through digital channels, ensuring user-friendly interfaces and seamless transactions.
Develops and launches new digital products and services.
Analyzes data to inform digital banking strategies, identify trends, and measure performance.
Ensures the security and integrity of digital banking systems and transactions.
Works with cross-functional teams, including IT, marketing, and customer service.