Designated Engineer: OT/IoT Cybersecurity Specialist

Tech Ladies®; Saudi Arabia; On-site; SAR 180,000 - 300,000; Full time

Benefits offered by this job

Health & Wellness

Financial

Work-Life Balance

Unparalleled Flexible Time-Off

Job summary

Nozomi Networks is seeking a Designated Engineer in Saudi Arabia to serve as the main technical contact for enterprise customers, ensuring their OT/IoT cybersecurity platforms run optimally and evolve with threats. You will deploy, maintain, and optimize configurations, collaborating with senior engineers and cross-functional teams to deliver value.

The role emphasizes proactive health checks, feature design, and customer workshops, with a focus on secure, scalable deployments for critical

Qualifications

• 2+ years in a technical support, system administration, or technical consulting role.
• Knowledge of networking concepts (OSI model, TCP/IP, VLANs, network architecture).
• Experience with firewalls and switches.
• Familiarity with Windows/FreeBSD/Unix/Linux OSs and virtualization.
• Strong troubleshooting and analytical skills.
• Excellent communication and interpersonal skills.
• Fluent English (written and spoken).
• Exposure to OT/ICS environments and protocols.
• Experience with Nozomi Networks products or similar cybersecurity platforms.
• Technical certifications (e.g., CompTIA Security+, CompTIA Network+, CCNA, GICSP) are a plus.
• 2+ years in a customer-facing role for cybersecurity vendor or a system integrator.
• Experience using AI-enabled tools to improve efficiency and decision-making.
• Ability to work with AI-assisted tools while applying professional judgement.

Responsibilities

• Own the customer relationship – Act as the primary technical liaison for assigned customers, focusing on operational support and platform optimization.
• Keep platforms healthy - Run regular health checks, tune sensor configurations, optimise alert generation, and guide upgrades.
• Accelerate Adoption - design and implement new features, integrations, dashboards, and custom queries that unlock customer use-cases.
• Document and Educate - Develop and maintain customer-specific documentation, workflows, and use cases, and deliver knowledge-transfer workshops on new releases and best practices.
• Troubleshoot and Resolve - Investigate incidents, open and manage support cases/RMAs, and drive root-cause closure with Technical Support.
• Report on Value - Provide weekly activity summaries and planning updates to customers.
• Collaborate - Partner with Customer Success Managers, Product, and Engineering to steer roadmap priorities and share field feedback.

Skills

Technical support

System administration

Technical consulting

Networking concepts

Tools

Windows

FreeBSD

Unix/Linux

Virtualization

Scripting

APIs

Job description

Nozomi Networks is seeking a Designated Engineer in Saudi Arabia to serve as the main technical contact for enterprise customers, ensuring their OT/IoT cybersecurity platforms run optimally and evolve with threats. You will deploy, maintain, and optimize configurations, collaborating with senior engineers and cross-functional teams to deliver value.

The role emphasizes proactive health checks, feature design, and customer workshops, with a focus on secure, scalable deployments for critical