DA & DSP Experience Specialist - Last-Mile (Arabic)

Amazon; Riyadh; On-site; SAR 150,000 - 260,000; Full time

Job summary

Amazon in Saudi Arabia seeks an experienced DA and DSP experience Specialist to collaborate with last-mile partners and drive improved delivery processes.

You’ll build connections, analyze listening channel insights, and coordinate with operations teams to address challenges within SLAs. The role is on-site at a designated site in Riyadh, focusing on partner experience and cross-functional collaboration with AMZL teams.

Qualifications

• Bachelor's degree required.
• Fluent in Arabic (speaking, reading, writing).
• Minimum 2 years of industry experience.

Responsibilities

• Collect and analyze insights from multiple listening channels to identify experience priorities, then work cross-functionally with operations teams, ACES, and DEX teams to address structural challenges within established SLAs.
• Be the voice of the DA and DSP in Amazon SA.

Skills

Arabic fluency

2+ years experience

Education

Bachelor's degree

Job description

Amazon in Saudi Arabia seeks an experienced DA and DSP experience Specialist to collaborate with last-mile partners and drive improved delivery processes.

You’ll build connections, analyze listening channel insights, and coordinate with operations teams to address challenges within SLAs. The role is on-site at a designated site in Riyadh, focusing on partner experience and cross-functional collaboration with AMZL teams.