Customs Clearance Associate ( KSA National) (Damam)

Shipa; Dammam; On-site; SAR 60,000 - 90,000; Full time

Job summary

Shipa Delivery is seeking a Customs Clearance Specialist in Saudi Arabia. The role focuses on managing customs documentation and compliance for international shipments, coordinating with authorities, carriers, and internal teams to ensure timely clearance and regulatory adherence.

The position requires a bachelor's degree in logistics and supply chain management with at least 4 years of customs clearance experience, and it involves working in a fast-paced logistics environment with rotation

Qualifications

• Bachelor's degree in logistics and supply chain management is preferred.
• Minimum 4 years of customs clearance or cross-border experience.
• Experience in logistics/ecommerce is a plus.

Responsibilities

• Prepare and process customs documentation for imports/exports.
• Ensure compliance with customs laws, regulations, and trade agreements.
• Submit declarations to authorities and ensure timely clearance of goods.
• Liaise with customs authorities, carriers, and internal teams.
• Calculate and verify duties, tariffs, and taxes.
• Maintain accurate records of all documents and transactions.
• Resolve issues or delays in customs clearance with brokers or providers.
• Advise internal teams on import/export regulations and paperwork requirements.

Skills

Team player

Under pressure

Analytical skills

Strategic planning

Flexibility & shift work

Education

Bachelor's degree in logistics and supply chain management

Job description

Shipa Delivery is an online platform that makes it easier for businesses and consumers to send and receive parcels within the GCC. Our expanding operation connects users with a network of delivery assets and services via mobile apps and online business dashboards. We make collection of packages within one hour a reality, along with a choice of on-demand, same-day, next-day, and cross-border delivery services. Shipa Delivery's technology stack provides real-time parcel tracking via GPS; and for businesses, an integrated solution to streamline last-mile logistics and automate delivery management.

We celebrate versatile and self-driven candidates. We need you to be obsessed with customer engagement and be a force of evolution to make us better every day. Our culture is all about speed and care.

Role Summary

The primary role of the Customs Clearance Specialist is you will manage the customs documentation and compliance processes for international shipments. You will coordinate with customs authorities, carriers, and other parties to ensure timely clearance of goods, minimizing delays and ensuring all necessary paperwork is properly completed. You will also stay updated on customs regulations and trade laws to ensure the business remains compliant with local and international trade rules.

Responsibilities

• Customs Documentation: Prepare and process all customs documentation, including import/export declarations, commercial invoices, bills of lading, certificates of origin, and other relevant paperwork


• Compliance: Ensure compliance with all applicable customs laws, regulations, and trade agreements, as well as company policies


• Customs Clearance Process: Submit customs declarations to customs authorities and ensure timely clearance of goods to avoid delays or fines


• Liaison with Customs Authorities: Act as the primary point of contact between customs authorities, shipping companies, and the company to resolve any customs issues or discrepancies


• Tariff Classification & Duties: Calculate and verify customs duties, tariffs, and taxes, ensuring accuracy and minimizing costs


• Record Keeping: Maintain accurate and up-to-date records of all customs documents and transactions


• Problem Resolution: Address and resolve any issues or delays related to customs clearance, including working with customs brokers or third-party service providers


• Consultation & Advice: Provide guidance to internal teams or clients regarding import/export regulations, classification of goods, and documentation requirements

Risk Management

Identify potential risks in the customs clearance process, such as non-compliance or delays, and take proactive measures to mitigate these risks.

Requirements

Your Qualifications

• Bachelor's degree preferably in logistics and supply chain management


• Minimum 4 years of Customs Clearance or Cross Border experience required


• Experience in or exposure to logistics and ecommerce, preferred

Your Proficiencies

• Team Player, strong interpersonal skills


• Work well under pressure in a fast-paced and professional environment


• Strong analytical and technical skills


• Knowledge in strategic planning


• Flexibility and willingness to do physical work and rotational shifts