Customer Service Advisor (Arabic/English)

Concentrix Corporation; Riyadh; On-site; SAR 50,000 - 90,000; Full time

Job summary

Concentrix Corporation in Riyadh is seeking an Advisor I, Customer Service who interfaces with customers via inbound and outbound calls or online channels depending on client requirements. The role provides service support and resolution of routine problems related to the client's products or services.

This entry-level position focuses on building customer satisfaction through effective communication, adherence to KPIs, and consistent service quality in a fast-paced call center environment.

Job description

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Advisor I - --- . (KPIs) . . . . . : , . . . . . . . . . . . . .

Company Industry

• Call Center
• BPO
• KPO
• Outsourcing

Department / Functional Area

• Helpdesk
• Customer Service
• Telecalling