Customer Service Advisor

Concentrix Corporation; Riyadh; On-site; SAR 67,000 - 89,000; Full time

Job summary

Concentrix Corporation seeks an Advisor I, Customer Service to interface with customers via inbound calls, outbound calls, or through the Internet depending on client requirements. The role focuses on delivering quality service and resolving routine issues related to clients' products or services.

Based in Riyadh, this position is part of a global customer service framework, offering the chance to build problem-solving skills and contribute to high customer satisfaction through clear

Responsibilities

• Interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
• Provides customer service support and resolution of routine problems regarding client's product or services.

Job description

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Company Industry

• Call Center
• BPO
• KPO
• Outsourcing

Department / Functional Area

• Helpdesk
• Customer Service
• Telecalling

Keywords

• Customer Service Advisor