Clinical Training Lead - KSA (Field)

Insulet Corporation; Saudi Arabia; On-site; SAR 180,000 - 260,000; Full time

Job summary

Insulet Corporation in Saudi Arabia is seeking a Clinical Training Lead to support the local market and potentially expand to MEA, driving education for distributor staff, healthcare professionals and sales teams to improve patient access and outcomes.

You will design and deliver training courses and materials, onboard new members, and work with the Country Manager and cross‑functional teams to achieve training objectives and optimize adoption of the Omnipod portfolio.

Qualifications

• Bachelor’s degree or demonstrable experience in training and/or managing insulin pump patients.
• Experience in a medical device or pharmaceutical organisation in a commercial role (clinical/sales/marketing/training).
• Diabetes experience is essential; CDE strongly preferred; nursing/clinical services background advantageous.

Responsibilities

• Work with distributor partner personnel, perform training needs assessment, design and deliver training for product launch and clinical excellence.
• Onboarding training of new members to ensure best possible patient and HCP experience for Omnipod portfolio.
• Collaborate with Country Manager and cross-functional teams to build knowledge, support capability development, and meet training objectives.
• Provide support for Omnipod Discover (DMP): account setup, report generation, user training, and best-practice implementation to maximize adoption.
• Develop training materials; use Veeva Medical Review (MLR) framework for content approval.
• Assist training events such as pump clinics, pump support groups, patient groups and virtual training sessions.

Skills

Training delivery

Diabetes experience

Sales / channel partners

HCP training

Cross-functional collaboration

Education

Bachelor’s degree

Certified Diabetes Educator (CDE)

Tools

Veeva Medical Review (MLR)

Job description

Job Summary Clinical Training Lead, KSA

Passionate about combining cutting-edge technology with profound purpose? As a Clinical Training Lead, you’ll help deliver the user-friendly solutions that give people with diabetes their freedom back, all while advancing your career in a supportive, mission-led organisation. The Clinical Training Lead will be responsible for supporting the Saudi Arabia market, with the potential for the role to expand to support other markets across the Middle East and Africa (MEA) region in delivering our commercial plans and accelerating both patient acquisition and retention by driving excellence in sales, educator and HCP training, as well as the delivery and tracking of programs. This role will be pivotal in enhancing the knowledge of our partner(distributor) staff, identifying areas for improvement, and sharing best practices to increase understanding and communication of the Omnipod portfolio's benefits. It will also involve working closely with external healthcare professionals to support training opportunities.

Responsibilities

Work with distributor partner personnel, perform training needs assessment, design and deliver relevant training courses and material to ensure effective product launch and ongoing clinical excellence. Onboarding training of new members to ensure best possible patient and HCP experience for Omnipod portfolio. Works closely with the Country Manager and cross-functional teams to build knowledge, support capability development, and achieve training objectives. Provide comprehensive support to the distributor partner personnel for Omnipod Discover (Data Management Platform), including account setup, report generation, user training, and best-practice implementation to maximize adoption and utilization among HCPs and patients Development of training materials for delivery to distributor partner clinical and sales teams, as well as use of the Veeva Medical Review (MLR) framework for approval of content. Training for this will be provided. Assists Training events such as pump clinics, pump support groups, patient group and virtual training info sessions, in educational events, product training and workshops at local conferences.

Experience

Bachelor’s degree or demonstrable experience of training and/or managing insulin pump patients. Demonstrable experience in a medical device, pharmaceutical organisation in a commercial role clinical/sales/marketing/training. Diabetes experience is essential. Certified Diabetes Educator (CDE) is strongly preferred. Background in Nursing, Clinical Services preferable. Prior commercial experience strongly preferred. Sales / Clinical Training Experience or experience working with Channel Partners an advantage. Note: This role requires frequent travel across the Middle East region - up to 30%.

#LI-Field #LI-JW1

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (Know Your Rights) Insulet employees are all focused on the same goal — to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers — leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.