Client Relations & BD Operations Specialist

Alvarez & Marsal; Riyadh; On-site; SAR 120,000 - 170,000; Full time

Job summary

Alvarez & Marsal seeks a Client Relations Specialist to join our Riyadh team. Based in Riyadh, you will drive client registration, RFP activities, and BD data reporting, coordinating with Coordinators and the Client Relations Manager to translate strategy into reliable execution.

You will own trackers, prepare monthly performance reports with KPIs, and support treasury in bond timelines. Strong English, CRM proficiency, and Excel/PowerPoint skills are essential for success.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Economics, Data Analytics, Information Systems, or a related field.
• 1–3 years of experience in business development, sales operations, business analytics, or a similar data-driven role.
• Strong analytical and reporting capabilities, with the ability to transform complex data into meaningful insights that support business decisions.
• Hands-on experience with Salesforce or similar CRM platforms, including pipeline management, reporting, and data maintenance.
• Experience working with client procurement and vendor portals such as Oracle, SAP Ariba, and similar enterprise platforms for supplier registration, bid management, and client engagement.
• Attention to detail, ensuring high levels of accuracy across multiple systems, reports, and data trackers.
• Excellent written and verbal communication skills in English, with the ability to communicate effectively across cross-functional teams.
• Advanced proficiency in Microsoft Excel and PowerPoint, with the ability to prepare insightful reports, dashboards, presentations, and operational updates.

Responsibilities

• Own reporting compliance across trackers, including the Client Registration Status Tracker and the RFP Management Tracker, always ensuring data accuracy and timeliness.
• Prepare and circulate the monthly BD performance report, covering key metrics including opportunities won and lost, win rates, RFPs submitted by legal entity and by team, pipeline value, and other KPIs that support regional leadership visibility and decision-making.
• Track and manage bid and performance bond timelines, coordinating extensions, renewals, collection, and releases as required in collaboration with Treasury.
• Serve as the primary owner of all client registration activities, including new registrations, profile refreshes, and renewals across relevant client portals.
• Support RFP submissions and clarification questions through client portals.
• Provide backup coverage for Client Relations Coordinators and team members during peak periods.
• Perform additional Client Relations and Business Development responsibilities and other ad hoc tasks as assigned by the Client Relations Manager.

Skills

Analytical skills

Reporting

Communication

English proficiency

Education

Bachelor's degree in Business Administration or related field

Tools

Salesforce

Oracle

SAP Ariba

Job description

Alvarez & Marsal seeks a Client Relations Specialist to join our Riyadh team. Based in Riyadh, you will drive client registration, RFP activities, and BD data reporting, coordinating with Coordinators and the Client Relations Manager to translate strategy into reliable execution.

You will own trackers, prepare monthly performance reports with KPIs, and support treasury in bond timelines. Strong English, CRM proficiency, and Excel/PowerPoint skills are essential for success.