Client Relations Assistant

Alvarez & Marsal; Riyadh; On-site; SAR 120,000 - 170,000; Full time

Job summary

Alvarez & Marsal seeks a Client Relations Specialist to join our Riyadh team. Based in Riyadh, you will drive client registration, RFP activities, and BD data reporting, coordinating with Coordinators and the Client Relations Manager to translate strategy into reliable execution.

You will own trackers, prepare monthly performance reports with KPIs, and support treasury in bond timelines. Strong English, CRM proficiency, and Excel/PowerPoint skills are essential for success.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Economics, Data Analytics, Information Systems, or a related field.
• 1–3 years of experience in business development, sales operations, business analytics, or a similar data-driven role.
• Strong analytical and reporting capabilities, with the ability to transform complex data into meaningful insights that support business decisions.
• Hands-on experience with Salesforce or similar CRM platforms, including pipeline management, reporting, and data maintenance.
• Experience working with client procurement and vendor portals such as Oracle, SAP Ariba, and similar enterprise platforms for supplier registration, bid management, and client engagement.
• Attention to detail, ensuring high levels of accuracy across multiple systems, reports, and data trackers.
• Excellent written and verbal communication skills in English, with the ability to communicate effectively across cross-functional teams.
• Advanced proficiency in Microsoft Excel and PowerPoint, with the ability to prepare insightful reports, dashboards, presentations, and operational updates.

Responsibilities

• Own reporting compliance across trackers, including the Client Registration Status Tracker and the RFP Management Tracker, always ensuring data accuracy and timeliness.
• Prepare and circulate the monthly BD performance report, covering key metrics including opportunities won and lost, win rates, RFPs submitted by legal entity and by team, pipeline value, and other KPIs that support regional leadership visibility and decision-making.
• Track and manage bid and performance bond timelines, coordinating extensions, renewals, collection, and releases as required in collaboration with Treasury.
• Serve as the primary owner of all client registration activities, including new registrations, profile refreshes, and renewals across relevant client portals.
• Support RFP submissions and clarification questions through client portals.
• Provide backup coverage for Client Relations Coordinators and team members during peak periods.
• Perform additional Client Relations and Business Development responsibilities and other ad hoc tasks as assigned by the Client Relations Manager.

Skills

Analytical skills

Reporting

Communication

English proficiency

Education

Bachelor's degree in Business Administration or related field

Tools

Salesforce

Oracle

SAP Ariba

Job description

Description

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with entrepreneurial, action and results-oriented professionals. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.

The Team

A&M is rapidly growing in the Middle East and seeking to hire a Client Relations Specialist to be based in Riyadh.

You will join the Client Relations team in the Middle East – a recently restructured and refocused function driving a more proactive, data-led approach to market engagement across the region. The team plays a central role in supporting client registration, RFP management, and pipeline visibility for regional leadership across the region.

As Client Relations Specialist, you will be the operational engine of the Client Relations function – managing the day-to-day execution of client registration and RFP activities, leading and coordinating Client Relations Coordinators and Assistant. You will play a key role in translating BD strategy into reliable, well-orchestrated execution and ensuring operational excellence across the region.

How you will contribute

• Own reporting compliance across trackers, including the Client Registration Status Tracker and the RFP Management Tracker, always ensuring data accuracy and timeliness.
• Prepare and circulate the monthly BD performance report, covering key metrics including opportunities won and lost, win rates, RFPs submitted by legal entity and by team, pipeline value, and other KPIs that support regional leadership visibility and decision-making
• Track and manage bid and performance bond timelines, coordinating extensions, renewals, collection, and releases as required in collaboration with Treasury
• Serve as the primary owner of all client registration activities, including new registrations, profile refreshes, and renewals across relevant client portals.
• Support RFP submissions and clarification questions through client portals
• Provide backup coverage for Client Relations Coordinators and team members during peak periods
• Perform additional Client Relations and Business Development responsibilities and other ad hoc tasks as assigned by the Client Relations Manager.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Economics, Data Analytics, Information Systems, or a related field.
• 1–3 years of experience in business development, sales operations, business analytics, or a similar data-driven role.
• Strong analytical and reporting capabilities, with the ability to transform complex data into meaningful insights that support business decisions.
• Hands-on experience with Salesforce or similar CRM platforms, including pipeline management, reporting, and data maintenance.
• Experience working with client procurement and vendor portals such as Oracle, SAP Ariba, and similar enterprise platforms for supplier registration, bid management, and client engagement.
• Attention to detail, ensuring high levels of accuracy across multiple systems, reports, and data trackers.
• Excellent written and verbal communication skills in English, with the ability to communicate effectively across cross-functional teams.
• Advanced proficiency in Microsoft Excel and PowerPoint, with the ability to prepare insightful reports, dashboards, presentations, and operational updates.

Your journey at A&M

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.

We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.