Client Engagement Consultant

Kafou Group; Jeddah; On-site; SAR 120,000 - 180,000; Full time

Job summary

Kafou Group in Jeddah is seeking a Client Engagement Consultant to advertise, market, and distribute dental products to clinics, with a focus on consumables and equipment.

You will build relationships with dentists, navigate market trends, and ensure products stand out. The role blends networking, customer service, and product expertise to meet sales targets.

The position includes daily client visits, CRM reporting, occasional travel, and opportunities for growth in a dynamic dental market.

Qualifications

• Bachelor’s degree in a dental-related field (preferred) or relevant sales discipline.
• Minimum 2 years of experience in dental sales or a related B2B environment.
• Proven track record of exceeding sales targets.
• Fluency in Arabic and English (written and spoken).

Responsibilities

• Build and maintain strong relationships with clients, including dentists, purchasing departments, and dental assistants.
• Conduct 4-6 daily client visits to present products, negotiate contracts, and address concerns.
• Identify and establish new business opportunities while following up on leads generated by the company.
• Conduct product demonstrations and answer technical questions about dental products.
• Develop long-term contracts to achieve annual sales targets.
• Monitor competitor products and analyze market trends.
• Attend trade exhibitions, workshops, and conferences.
• Submit sales orders through CRM and update activity logs.
• Provide exceptional customer service and technical support to clients.
• Prepare and review weekly and monthly reports and sales plans.
• Occasional travel required (5%-10%).

Skills

Communication

Presentation skills

Interpersonal skills

Time management

Organization

Analytical thinking

CRM proficiency

Teamwork

Education

Bachelor’s degree in dental-related field or sales

Tools

CRM software

Job description

Jeddah, Saudi Arabia | Posted on 12/12/2024

During the 1980s, Saudi Arabia’s power needs increased to fuel the growth of the economy. To capitalize on that trend, Kafou Group was established in 1983 and emerged as a key player in the power generation market.

The company has structured itself under a strategic partnership model collaborating with leading international firms in the electricity, power, water treatment, and petrochemicals space. With more than 25 years of specialized experience, Kafou Group has cemented its name as a unique power player in the Kingdom.

Job Description

Job Summary:

The Client Engagement Consultant is responsible for advertising, marketing, and distributing dental products to relevant establishments, including consumables and dental equipment. The role involves building strong relationships with dental professionals, understanding market trends, and ensuring the company's products stand out from competitors. This position combines networking, customer service, and product expertise to meet and exceed sales targets.

Key Responsibilities:

• Build and maintain strong relationships with clients, including dentists, purchasing departments, and dental assistants.
  
• Conduct 4-6 daily client visits to present products, negotiate contracts, and address concerns.
  
• Identify and establish new business opportunities while following up on leads generated by the company.
  
• Conduct product demonstrations and answer technical questions about dental products.
  
• Develop long-term contracts to achieve annual sales targets.
  
• Monitor competitor products and analyze market trends.
  
• Attend trade exhibitions, workshops, and conferences.
  
• Submit sales orders through CRM and update activity logs.
  
• Provide exceptional customer service and technical support to clients.
  
• Prepare and review weekly and monthly reports and sales plans.
  
• Occasional travel required (5%-10%).
  

This position offers an excitingopportunity for a proactive and detail-oriented professional to make asignificant impact in a dynamic and innovative field.

Requirements

Qualifications & Experience:

• Bachelor’s degree in a dental-related field (preferred) or relevant sales discipline.
  
• Minimum 2 years of experience in dental sales or a related B2B sales environment.
  
• Proven track record of exceeding sales targets.
  
• Strong understanding of the Saudi Arabian dental market is a plus.
  
• Fluency in Arabic and English (written and spoken).
  

Skills:

• Excellent communication, presentation, and interpersonal skills.
  
• Strong organizational and time management skills.
  
• Analytical and problem-solving abilities, especially in ambiguous situations.
  
• Proficiency in CRM software.
  
• Ability to work independently and as part of a team.
  

Key Behaviors for Success:

• Customer-focused with a proactive approach to addressing client needs.
  
• Self-motivated with a results-driven mindset.
  
• Strong collaboration and teamwork skills.
  
• High level of adaptability and ability to thrive in a fast-paced environment.
  
• Commitment to continuous learning and improvement.
  

Key Performance Indicators (KPIs):

• Number of client visits completed daily (5-6 visits).
  
• Sales revenue generated vs. targets.
  
• Customer retention rate and satisfaction levels.
  
• Timeliness and accuracy of reports and CRM updates.
  
• Lead conversion rate from prospecting activities.
  
• Competitive salary with a commission structure.
  
• Opportunities for professional development and growth.
  
• Work in a dynamic and fast-paced environment.