Channel Program Coordinator

SupportFinity™; Saudi Arabia; On-site; SAR 60,000 - 90,000; Full time

Job summary

Fortra is seeking a proactive Channel Program Coordinator to support the Middle East channel team. You will help onboarding partners, handle quoting and deal registrations, and maintain records in CRM and partner portals.

You'll coordinate with distributors and internal teams to ensure timely responses and program compliance, while delivering reports that track performance and partner satisfaction. We value a detail‑oriented, independent worker who communicates effectively in English; Arabic is

Qualifications

• Bachelor’s degree in Business, Marketing, or related field (or equivalent experience).
• 1–2 years of experience in channel sales or channel program coordination within cybersecurity or technology.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication skills in English; Arabic proficiency is a plus.
• Proficiency in Microsoft Office; experience with CRM tools like Salesforce preferred.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Support the Middle East channel sales team with day-to-day program coordination
• Assist partners with onboarding, quoting, and deal registration processes
• Maintain accurate records in CRM and partner portals (e.g., Salesforce, PRM systems)
• Coordinate with distributors and internal teams to ensure timely responses and program compliance
• Prepare reports and track program performance metrics
• Provide exceptional service to partners to enhance engagement and satisfaction

Skills

Organizational skills

Communication skills

English fluency

Arabic helpful

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

Job description

Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!We are seeking a proactive and detail-oriented Channel Program Coordinator to support our growing channel business in the Middle East. This role is critical to ensuring smooth execution of channel programs, partner onboarding, and operational support for our regional sales team. The ideal candidate will bring prior experience in channel sales or channel program coordination within the cybersecurity or technology industry.

What You’ll Do

• Support the Middle East channel sales team with day-to-day program coordination
• Assist partners with onboarding, quoting, and deal registration processes
• Maintain accurate records in CRM and partner portals (e.g., Salesforce, PRM systems)
• Coordinate with distributors and internal teams to ensure timely responses and program compliance
• Prepare reports and track program performance metrics
• Provide exceptional service to partners to enhance engagement and satisfaction

Qualifications

• Bachelor’s degree in Business, Marketing, or related field (or equivalent experience)
• 1–2 years of experience in channel sales or channel program coordination within cybersecurity or technology
• Strong organizational and multitasking skills with attention to detail
• Excellent communication skills in English; Arabic proficiency is a plus
• Proficiency in Microsoft Office; experience with CRM tools like Salesforce preferred
• Ability to work independently and collaboratively in a fast-paced environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.

About the company

Fortra